To identify when ESOPs may be useful. To recognize basic facts about ESOPs and the benefits they provide owners & employees. To differentiate between C corporation strategies and S corporation strategies. To recognize how ESOPs valuations are derived. To identify the pros and cons of seller financing versus bank financing.

To identify key elements in developing an internal crisis communication strategy. To analyse policies, labor regulations, and employment laws when developing a crisis management plan. To identify ways to keep employees engaged during crisis

To identify the HR challenges faced by small and mid-sized organizations To identify the importance and process of sourcing talent To analyse the importance of creating an employee retention strategy To identify the importance of investing in leadership training To compare between different types of workers

To identify the Components of Influence To explore how to use your personality type in influencing To recognize how to influence by listening To recall the four possible outcomes of negotiation To explore specific issues in negotiating a project; a business contract; a job application; and asking for a pay rise or promotion

To examine and discuss how to get what you want. To enjoy the process of negotiation. To discuss how to make friends. To discuss how to feel good about yourself at the same time.

To identify practices to raise performance levels through coaching style To discuss the process to prepare coaching discussions for optimal performance To identify ways to communicate more effectively that increases engagement for better performance

To recognize types of payroll frauds To identify internal controls to detect and prevent payroll fraud

To explore the characteristics of a team, the roles of individual team members, and what causes conflict in teams. To identify three decision-making models. To describe what reaching a decision by consensus is. To explore how to make ethical decisions. To identify techniques on how to build consensus on their teams.

To recognize and evaluate your own role in the relationship and what may be causing difficulty on your side. To describe tips for communicating with difficult people. To identify how to de-escalate a toxic issue. To identify the most effective tactics to utilize when dealing with difficult people.

To interpret What negotiation is To explore possible outcomes of negotiation To explore Drivers of Success in Negotiation How to prepare for a negotiation How to build rapport Questions to use in negotiation What to do if a negotiation gets “stuck” Specific issues in negotiating a project; a business contract; a job application; and asking for a pay rise or promotion.