• Hiring Outlook: Essential Information to Help Your Organization Prepare • Soft Skills and Technology: Influential Factors Shaping the Future of Work • Recruitment Best Practices: Understanding and Preventing Costly Hiring Mistakes • Building Strong Teams: The Role of Workplace Relationships and Effective Leadership

In this workshop you will learn: • How to provide clear communication and expectations to set everyone at ease • Help your team members understand WHY what they do is so important • How to create a positive work environment where employees feel heard, respected, and motivated to contribute to the organization's success • How trustworthy you are and how to increase it

In this session, leaders will learn how to: • Build trust and influence that drive engagement and accountability • Lead effective one-on-one conversations that reduce firefighting • Coach for ownership, not dependency • Motivate and engage with the C.A.R.E. method

The Developing Coaching Leaders course is designed to shift leaders from managing tasks to cultivating people by nurturing a coaching mindset. Participants will learn what it truly means to be a coaching leader: its purpose, definition, and core qualities, and will explore their own leadership style in that context. The program emphasizes building trust, empathy, and meaningful connection, and helps leaders recognize and overcome common barriers that prevent effective coaching. A major focus is on developing skills like active listening, asking open-ended questions, and using feedback that is both affirming and corrective. Leaders will also gain tools to help team members become self-reliant problem solvers—empowering them to take ownership of their challenges and growth. Overall, the course aims to raise a leader’s ability to see behavior patterns, adapt mindset and behaviors for more effective coaching, and enable their teams to do more, take responsibility, and engage more deeply with organizational goals.

Leadership Essentials & Trust Identify the behaviors and qualities that define effective leadership through analysis of best and worst boss experiences Recognize how everyday leadership actions build or erode trust within teams Assess personal leadership strengths and development areas and create an individualized action plan Management Style & DiSC® Understand the personal drivers and motivators behind their management approach Identify which aspects of management are energizing versus draining Apply DiSC® assessment results to examine how behavioral style influences directing, delegating, and interacting with others Emotional Intelligence Build competency across all four EQ pillars: self-awareness, self-management, social awareness, and relationship management Distinguish between reacting and responding in emotionally charged situations Apply the Radical Candor model and conflict management techniques to navigate difficult interpersonal dynamics Situational Leadership & Motivation Diagnose individual team members' skill levels, confidence, and motivational drivers Communicate task expectations clearly and effectively Align leadership style to the development stage of each individual rather than applying a one-size-fits-all approach Coaching & Feedback Structure meaningful coaching conversations using the CIA (Control, Influence, Accept) model Ask open-ended questions that promote reflection and growth Deliver developmental and corrective feedback using the SBI (Situation-Behavior-Impact) framework Prepare for and hold courageous conversations with clarity and confidence Team Dynamics Recognize the natural stages of team development: forming, storming, norming, and performing Assess how current leadership approach supports or hinders team progress Apply practical strategies to align leadership actions with the evolving needs of the team Capstone Integration Integrate all program competencies through a real-world case simulation Collaborate with peers to solve complex leadership scenarios Give and receive feedback to reinforce learning and prepare for on-the-job application

This program is designed to equip both new and seasoned leaders with the skills, awareness, and practical tools needed to elevate their leadership effectiveness and build stronger, more cohesive teams. Through this seven-week journey, participants gain a deeper understanding of how trust, communication, emotional intelligence, and accountability serve as cornerstones of transformational leadership. They learn to assess their personal leadership style through the DiSC® Management Assessment, build trust within their teams, and adapt their approach to meet the developmental needs of individual team members using the Situational Leadership model. Emotional intelligence is emphasized as a key driver of personal and team performance, with participants learning to identify emotional triggers and manage their impact in workplace dynamics. Additionally, leaders develop coaching skills, learn to give and receive feedback constructively, and explore how to handle difficult conversations with clarity and respect. As team development is essential to engagement and retention, participants also explore the stages of team growth and the leadership strategies best suited to each phase. The program culminates in a capstone session where all skills are applied in a real-world case study simulation, reinforcing learning through collaboration and practical application. Throughout the training, leaders build confidence, gain actionable strategies, and receive continuous support through supervisor coaching and accountability tools, ensuring long-term impact beyond the classroom.

In this workshop participants will: • Learn what talent optimization is • Learn the four keys to talent optimization • Learn the six silent costs that can damage your business • Learn how to create a work environment where team members are fully engaged, more productive, and have high job satisfaction

Upon completion of this webinar, participants will be able to evaluate the relationship between organizational purpose, community engagement, and employee engagement; identify how corporate social responsibility initiatives can influence talent attraction, retention, and organizational culture; assess the impact of purpose-driven leadership on workforce performance and employer brand; and apply strategies for integrating community-focused initiatives into organizational and talent management practices to support long-term business success.