Distinguish between AI use cases that deliver measurable business value and those that are unlikely to generate meaningful impact in HR and benefits functions. Explore practical applications of AI across benefits administration, employee support, communications, and workforce operations to improve efficiency and decision-making. Identify key metrics and frameworks for evaluating AI investments, measuring ROI, and building a business case for adoption.

Identify employee behaviors and benefits utilization patterns that can signal emerging financial wellness needs and gaps in support. Explore how employers can use workforce data and behavioral insights to better understand employee needs and personalize financial wellness strategies. Learn how to translate behavioral data into actionable benefits strategies that improve engagement, support employee financial wellbeing, and deliver greater value.

Identify the key KPIs that can be used to evaluate broker and advisor performance, from service delivery and responsiveness to strategic impact and cost management. Explore how employers can establish clear expectations, benchmarks, and accountability measures to create stronger and more effective advisor relationships. Learn how to use performance data and KPIs to identify gaps, improve partnerships, and demonstrate the value of broker and advisor relationships.

Understand the unique benefits priorities, expectations, and life-stage needs of different generations in today’s workforce. Explore strategies for designing benefits programs that balance personalization with consistency, ensuring offerings remain relevant, equitable, and cost-effective across age groups. Identify ways to align multigenerational benefits strategies with broader talent objectives, including attraction, retention, engagement, and workforce wellbeing.

Identify the key elements of an effective benefits communication strategy, including timing, messaging, channels, and audience segmentation. Explore ways to tailor benefits communications to different employee needs and behaviors to increase relevance, understanding, and engagement. Learn how to measure the effectiveness of benefits communications and use data and employee insights to continuously improve strategy and outcomes.

In this transformative talk, you’ll discover how to elevate your leadership by blending EQ and IQ to unlock deeper engagement, stronger performance, and lasting success for you, your people, and your customers in our AI-fueled world.

Examine how rising benefits complexity, increasing employee expectations, and emerging AI capabilities are reshaping the role of HR leaders and the employee experience. Identify strategies for simplifying benefits navigation and reducing fragmentation across programs, vendors, and point solutions to create a more seamless employee journey. Evaluate how organizations can combine AI-powered technology with human support to improve decision-making, enhance employee confidence, and drive measurable business outcomes.

Understand the evolving impact of cancer on employer healthcare costs and workforce wellbeing, including the trends driving increased complexity, prevalence, and spend. Identify gaps in traditional cancer benefits and support programs, and evaluate strategies for providing more comprehensive, end-to-end employee support from prevention through recovery. Explore how integrated, high-touch cancer care solutions can improve employee outcomes and experience while helping employers manage costs and maximize the value of their benefits investments.

Understand the key barriers preventing employees from accessing mental health support, including provider shortages, care navigation challenges, stigma, and awareness gaps. Explore innovative strategies employers are using to improve access, engagement, and utilization of mental health resources and services. Evaluate approaches for measuring the effectiveness of mental health benefits programs, with a focus on employee outcomes, workforce wellbeing, and return on investment.

practical strategies for building resilience, setting boundaries, and sustaining impact in an increasingly demanding role.