You'll walk away understanding: The link between substance use and your most expensive chronic conditions Why this cost driver rarely appears outwardly in claims data — and where it shows up instead How the evolving substance use landscape is evolving and what employers need to prepare for Where specialty care is delivering measurable ROI by treating the root cause

For HR and benefits leaders working to strengthen engagement, this session explores why culture determines whether wellbeing strategies succeed or stall. Join Navigate Wellbeing's Matt Percia and a panel of clients to hear real stories about how they are aligning culture and strategy to connect wellbeing to VOI, increased engagement, improved health outcomes, and measurable workforce performance.

Understand how benefits technology supports more personalized, year-round employee engagement and education. Explore how analytics and segmentation can improve benefits communication, utilization, and literacy across different workforce groups. Identify strategies for using decision-support tools and targeted messaging to create a more meaningful employee benefits experience.

Identify the operational and employee experience challenges caused by legacy benefits systems, including data silos, manual processes, and disconnected vendor ecosystems. Evaluate key considerations for selecting and integrating modern benefits administration platforms, including scalability, compliance support, enrollment workflows, and interoperability with existing HR systems. Explore strategies for using integrated benefits technology to streamline administration, reduce risk and errors, and improve the end-to-end benefits experience for both HR teams and employees.

Explore how AI and automation are being applied across benefits administration and employee support. Identify real-world use cases, implementation challenges, and key privacy and governance considerations for AI in benefits. Understand where AI can improve efficiency and personalization, and where human oversight remains essential.

Putting the costs of care in context for benefit brokers and HR/employers Challenges faced by the care solutions currently in the market Identifying modern care benefits that meet the needs of today's employees How to maximize employee education around long-term care Going beyond financial support to offer caregiving management resources

As employers expand their approach to women's health, many are discovering that coaching and navigation solutions are falling short of delivering meaningful outcomes. Resources and coaching without access to medical intervention are no longer enough. Today's workforce expects integrated, clinically-backed care that addresses the full spectrum of women's and children's healthcare needs, from preventive care to complex, ongoing condition management. This panel will explore how leading brokers and organizations are moving beyond fragmented point solutions to build cohesive healthcare ecosystems. Panelists will share how they are redefining decision criteria and setting the bar for solutions that improve healthcare outcomes. This framework can scale from women's and children's health to behavioral care, MSK, and more – cutting through point solution noise, simplifying the employee experience, and demonstrating measurable impact on employee health, engagement, and satisfaction. Key Talking Points for Panelists: How SME divisions are evaluating the benefits landscape today Applying employer and employee feedback to shape procurement strategies Navigating the main pain points in women's health Differentiating clinical care from content-driven offerings Defining the gold standard for measuring performance and impact Aligning pricing models to employee health outcomes