 To inject best practice into the management of recruitment and interviewing  The job advert  Recruitment channels  Prepare for interviews  Know how to screen CV’s and ‘score’ against identified job and candidate requirements  Prepare interview questions - biographical and competence based - and prepare answers to prepared questions candidate’s may ask  Know the difference between interviewing and simply asking  Taking notes - mental and written  Body language interpretation  Being aware of cultural differences

Learning Objectives: • Understand the concept of ROI and its relevance in the context of learning and development • Learn various ROI methodologies and measurement techniques applicable to training programs • Develop skills to collect, analyze, and interpret data for evaluating the effectiveness of training initiatives • Gain insights into best practices for reporting and communicating ROI findings to stakeholders • Apply ROI principles to optimize training investments and drive organizational performance

Participants attending the programme will: • Ensure the effective utilization of the organization’s human resources • Review compliance concerns with administrative regulations • Develop a process for reviewing the full HR function against best practice • Establish a baseline line audit for own organisation.