Key Takeaways: Understand the structure and evolution of disability and absence management systems Recognize the key roles and responsibilities of internal and external stakeholders Examine regulatory frameworks, including FMLA, ADA, and state-specific laws Identify essential tools and best practices for effective leave administration Identifying cases that comprise IDAM concepts Gain insight into the CPDM certification path and its role in career advancement Hear From Others About CPDM Tanya Thompson is very knowledgeable in the subject matter. The case studies were very current and followed the trends of the day. (Kianga Humphries, Integrated Absence Specialist, TRISTAR Insurance Group) Other Topics You'll Learn How to provide comprehensive verbal and written explanation of what an IDAM program is, how it works in a company, and use cases to support your explanation Take this Course if You Are In human resources, health or benefits A workers’ compensation professional In a case management or claims role

This webinar will take you through the key points. A portion of the presentation will focus on the rules, and the other will focus on the application of those rules. The webinar will also explain connections to the Americans with Disabilities Act (ADA).

Webinar attendees will gain insights into creating a supportive workplace climate and implementing an effective mental health model. They will also engage in a practical exercise, navigating a mental health scenario to understand the interplay and potential conflicts among the ADA, FMLA, and PWFA. The webinar will offer an overview of organizational practices that support optimal health and productivity while reducing undue risk of adverse outcomes for employees and the organization, before, during and after a disability claim - with the goal of enhancing employers' ability to manage mental health accommodations and leave requests with excellence.

Learn practical strategies to manage FMLA and ADA for better outcomes in managing abuse and misuse situations related to FMLA and ADA. Perfect for HR professionals, executives, managers, and supervisors looking to refine their approach to leave management.

Understand the history and development of integrated disability and absence management Identify key elements of a successful IDAM program Recognize how federal and state regulations influence disability management practices Evaluate the financial and organizational impact of lost time programs Describe roles and responsibilities of HR, claims, and benefits professionals in managing disability

Apply eligibility criteria and documentation requirements to disability and leave claims Communicate effectively with employees and managers during challenging claim situations Evaluate return-to-work opportunities and resolve disputes Interpret regulatory compliance within real-world case scenarios Collaborate across departments to manage claims efficiently

Evaluate the effectiveness of disability and absence management programs Use metrics and benchmarks to measure outcomes and identify gaps Create strategic improvement plans based on data and operational goals Apply compliance auditing and vendor management techniques Align IDAM programs with organizational performance objectives

Understand the historical and regulatory background of absence and disability management in the workplace. Define key concepts such as disability, absence, job protection, reasonable accommodation, and eligibility. Identify the roles and responsibilities of various stakeholders (HR, risk management, supervisors) in managing employee absences. Explore federal and state laws affecting workplace disability and leave programs, including FMLA, ADA, and workers’ compensation. Recognize how employer-sponsored benefits interact with legal requirements. Develop awareness of the impact of absenteeism on productivity, morale, and organizational cost. Evaluate foundational strategies for managing employee absences and supporting return-to-work transitions.

Apply foundational knowledge to build customized absence and disability programs aligned with organizational goals. Assess various types of absences and determine appropriate intervention strategies. Understand best practices in managing short-term and long-term disability, paid family leave, and intermittent leave. Examine program infrastructure, including technology, data tracking, reporting systems, and internal policies. Analyze cost drivers and opportunities for savings related to absence and disability management. Develop a framework for stakeholder engagement and interdepartmental collaboration. Evaluate ethical, cultural, and legal considerations when designing or revising programs.

Navigate complex compliance issues involving overlapping federal, state, and employer-specific leave laws. Manage complex cases involving mental health, catastrophic claims, workplace accommodations, and performance concerns. Demonstrate advanced skills in managing FMLA, ADA, and return-to-work challenges with a focus on legal compliance. Use metrics and data analysis to evaluate program effectiveness and identify opportunities for improvement. Coordinate communication and documentation across stakeholders to ensure legally sound case resolution. Explore strategies for managing risk, reducing stakeholder liability, and enhancing employee outcomes. Lead organizational efforts to address behavioral risk, workplace stigma, and barriers to effective case management.