-Identify multiple dimensions of their own identities and how these influence communication and relationships  -Reflect on how identity shapes perceptions, behaviors and interpersonal dynamics  -Recognize how awareness of different identities can enhance understanding and inclusive interaction 

-Mid-career professionals in HR, learning and development or people-operations roles -Emerging leaders and managers shaping workplace culture -Healthcare, nonprofit and education professionals engaging with diverse communities -Career changers seeking to strengthen interpersonal and inclusive leadership skills

Identify at least two factors that contribute to a sense of belonging and two behaviors or practices that can detract from a sense of belonging, based on current research. Reflect on one personal or observed experience related to belonging or not belonging and identify one inclusive behavior or language shift they can apply in their own environment.

Define civil discourse and explain how it supports respectful, collaborative professional environments Distinguish between debate and dialogue and determine when dialogue is most effective for navigating complex topics Apply the Touchstones framework to foster trust, understanding and productive conversations Evaluate personal communication habits and listening skills through reflective practice Create a targeted plan to strengthen individual comfort and effectiveness in civil discourse

Understand how perceptions shape behavior, decisions and workplace culture. Identify examples of implicit and explicit assumptions and describe their potential impact in workplace settings. Apply at least two practical strategies to reduce the influence of assumptions and perceptions in professional interactions and decision-making.

Compare and contrast cultural competence and cultural humility and explain why humility is an ongoing process, not a destination Recognize the benefits and challenges of practicing cultural humility in professional settings Identify power imbalances and understand how they influence workplace and community relationships Apply self‑reflection and accountability to everyday interactions and decision‑making Engage respectfully across differences with curiosity, openness and intention