By the end of this session, participants will be able to: Recognize how challenging employee behaviors impact team dynamics, performance, and organizational culture, and identify opportunities for HR intervention. Equip leaders with practical coaching tools that redirect unproductive behaviors, clarify expectations, and reinforce accountability. Demonstrate emotionally intelligent leadership practices that help managers navigate difficult conversations and maintain trust across teams. Apply coaching strategies that transform workplace conflict and challenges into opportunities for improved collaboration, alignment, and performance.

By the end of this session, participants will be able to: Identify current trends and emerging issues affecting employee benefits programs. Recognize key legislative and regulatory updates impacting employer-sponsored benefit plans. Evaluate benefit strategies that support employee attraction, retention, engagement, and well-being. Apply best practices for communicating and administering employee benefits programs. Assess opportunities to strengthen total rewards offerings while maintaining organizational compliance.