Workplace Investigations in the Digital Age

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20 Sep

Workplace Investigations in the Digital Age

Workplace Investigations in the Digital Age

Sunday, September 20, 2026 (12:00 AM) to Monday, July 31, 2028 (11:59 PM)
1.5 PDCs
Provider: Applied Potential Solutions
Course Name: Workplace Investigations in the Digital Age

Speaker: Laura Azzarella
Program Type: Videoconferences, webcasts, audiocasts, podcasts, eBooks, self-directed E-Learning
Registration URL: https://applied-hr.trainercentralsite.com/course/workplace-investigations-in-the-digital-age

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By the end of this course, participants will be able to: -Determine when workplace complaints require a formal internal investigation versus an informal resolution or administrative review. -Establish a written scope statement, map out a logical interview sequence, and issue litigation holds to preserve relevant evidence. -Understand trauma-informed, neutral interview techniques for complainants, witnesses, and respondents while managing confidentiality and non-retaliation obligations. -Evaluate conflicting testimonies using key credibility factors and apply the preponderance of the evidence standard to reach defensible findings. -Differentiate between raw digital artifacts (e.g., screenshots) and authenticated data, applying tools to verify EXIF metadata, email headers, chat exports, and AI-generated content. -Draft a structured, neutral investigation report with policy-aligned recommendations, execute proper handoffs to decision-makers, and carry out post-investigation monitoring. -Learn and understand the end-to-end investigation protocol that will keep investigation fair and consistent.

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This course provides a complete process for conducting workplace investigations, helping HR practitioners determine when to investigate, gather and preserve evidence, conduct effective interviews, assess credibility, and reach findings using the preponderance-of-evidence standard. Participants will learn how to manage complaints involving harassment, discrimination, retaliation, misconduct, safety concerns, and workplace violence while maintaining neutrality, confidentiality, and procedural fairness. The course also addresses emerging challenges in digital investigations, including the verification of text messages, emails, social media content, images, audio, video, and AI-generated evidence. Drawing on lessons from Crawford v. Metropolitan Government of Nashville, Swenson v. Potter, and Lorraine v. Markel American Insurance Co., learners will develop the skills to conduct thorough investigations, produce defensible reports, and make evidence-based decisions that protect both employees and the organization.