01 Jan Crucial Conversations for Mastering Dialogue Crucial Conversations for Mastering Dialogue Wednesday, January 1, 2020 (12:00 AM) to Sunday, February 28, 2027 (11:59 PM) 12.5 PDCs Provider: VitalSmarts, LC DBA Crucial Learning Course Name: Crucial Conversations for Mastering Dialogue Speaker: Crucial Learning Master Trainers Program Type: Reoccurring Seminar/Workshop Registration URL: http://cruciallearning.com Crucial Conversations for Mastering Dialogue, Provo, Utah Email Details Identify problems contributing to poor results and broken relationships. Keep composure when feeling angry, defensive, or intimidated. Identify victim, villain, and helpless stories you might be telling yourself to justify behavior. Consider others’ perspectives and assume they have good reasons before speaking up. Speak honestly and respectfully. Recognize when you’re at cross-purpose and take steps to rebuild safety and return to dialogue. Find and cultivate mutual purpose with those who hold opposing viewpoints. Spot the warning signs that indicate safety and dialogue are at risk. Seek a purpose that both parties are committed to. Find common ground. Bring people back into dialogue when they clam up or blow up. Turn each Crucial Conversation into a course of action that leads to results. Details You're Registered! DescriptionLocation At the heart of healthy and high-performance organizations are people willing and able to hold crucial conversations. The award-winning Crucial Conversations® for Mastering Dialogue course gives people the skills to transform disagreement into dialogue for improved relationships and results. With skills to speak their minds honestly and respectfully, people collaborate better, make better decisions, and foster workplace cultures of trust and respect. The course is available in on-demand, virtual, and in-person learning formats. Crucial Conversations for Mastering Dialogue Crucial Conversations for Mastering Dialogue282 River Bend LnProvo, UT 84604-5736 Map & Directions