Managing High-Conflict Employees Without Escalation

Please feel free to save or share this link to refer back to this offering. For in depth information or for scheduling, please visit the activity site directly as detailed in the activity description.
10 Sep

Managing High-Conflict Employees Without Escalation

Managing High-Conflict Employees Without Escalation

Thursday, September 10, 2026 (12:00 AM to 11:59 PM)
1 PDCs
Provider: My Business Resource
Course Name: Managing High-Conflict Employees Without Escalation

Speaker: Jennifer Kelley
Program Type: Seminar/Workshop
Registration URL: http://mybusinessresource.com
Managing High-Conflict Employees Without Escalation, Columbus, Ohio
Email Details

By the end of this program, participants will be able to: ● Apply HR expertise to recognize the behaviors and patterns typical of high-conflict employees ● Analyze tense workplace interactions to select de-escalation techniques appropriate to the situation ● Exercise sound judgment in setting and maintaining professional boundaries with high-conflict individuals ● Coach and equip managers to handle high-conflict situations with confidence and consistency ● Evaluate documentation practices that reduce organizational and legal risk without fueling further conflict

You're Registered!
This program gives HR professionals and people leaders practical tools for managing one of the most draining aspects of workplace relations: the employee who turns every conversation into a battle. Participants will explore the behaviors and communication patterns typical of high-conflict employees and examine how well-intentioned but reactive responses can unintentionally escalate disputes and increase organizational risk. The session builds skills in advanced de-escalation techniques, professional boundary-setting, and coaching managers through challenging interactions. Attendees will also learn documentation approaches that reduce organizational and legal exposure while preserving the relationship. Participants will leave with real-world tools to confidently manage high-conflict employees — without becoming part of the conflict themselves.

Managing High-Conflict Employees Without Escalation
Managing High-Conflict Employees Without Escalation
1201 Dublin Rd Ste 142
Columbus, OH 43215-3133

Map & Directions