01 Jan Crucial Conversations For Accountability Crucial Conversations For Accountability Wednesday, January 1, 2020 (12:00 AM) to Friday, February 28, 2025 (11:59 PM) 12.5 PDCs Provider: VitalSmarts, LC DBA Crucial Learning Course Name: Crucial Conversations for Accountability Speaker: Crucial Learning Master Trainers Program Type: Reoccurring Seminar/Workshop Registration URL: http://www.cruciallearning.com Crucial Conversations For Accountability, Provo, Utah Email Details LESSON 1: GET UNSTUCK Spot the performance conversations that are keeping you from what you want • Choose the right conversation to get unstuck LESSON 2: MASTER MY STORIES I • Learn where emotions come from and how to change them • Take responsibility for the emotions you bring to the conversation by owning your story LESSON 3: MASTER MY STORIES II • Eliminate negative stories that impede conversations and results LESSON 4: START WITH HEART • Stay focused on what you really want • Lay a foundation of good intent LESSON 3: MASTER MY STORIES II, CONT. • Eliminate negative stories that impede conversations and results LESSON 5: STATE MY PATH • Speak honestly and respectfully • Share tough messages in a way that invites others into the conversation LESSON 6: MAKE IT SAFE • Take steps to rebuild safety when others get defensive • Talk with almost anyone about almost anything LESSON 7: DIAGNOSE • Use the Six Sources of Influence to understand what’s causing the gap • Use the Six Sources of Influence to understand what’s causing the gap LESSON 8: MAKE IT EASY • Don’t lead with your ideas; start by asking others • Brainstorm ways to overcome others’ ability barriers in key areas (personal, social, and structural influences) LESSON 9: MAKE IT MOTIVATING • Motivate others using natural consequences rather than power • Make unseen or forgotten consequences more visible • Use the skills to help good performers become great LESSON 10: MOVE TO ACTION • Move from healthy dialogue to taking action and achieving results Details You're Registered! DescriptionLocation Crucial Conversations® for Accountability teaches a process for managing performance—from coaching through behavioral challenges to helping people identify and achieve goals. Anchored on principles of effective dialogue, this course teaches skills for holding peers accountable regardless of power, position, or authority. The course is available in on-demand, virtual, and in-person learning formats. Crucial Conversations For Accountability Crucial Conversations For Accountability282 River Bend LnProvo, UT 84604-5736 Map & Directions