26th Annual Conference and Legal Expo

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10 Sep

Fixing the Foundation: Identifying the Hidden Causes of Burnout, Turnover, and Operational Friction

Fixing the Foundation: Identifying the Hidden Causes of Burnout, Turnover, and Operational Friction

Thursday, September 10, 2026 (12:00 AM to 11:59 PM)
2 PDCs
Provider: Austin Chapter of the Association of Legal Administrators
Course Name: 26th Annual Conference and Legal Expo

Speaker: Kate Bristol
Program Type: Seminar/Workshop
Registration URL: https://austinala.starchapter.com/meet-reg1.php?id=301
Fixing the Foundation: Identifying the Hidden Causes of Burnout, Turnover, and Operational Friction, Austin, Texas
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Learning Outcomes Recognize how operational inefficiencies contribute to burnout and disengagement. Identify cultural messages communicated through systems and processes. Diagnose areas of operational friction affecting sustainability. Evaluate the strength of their firm's foundation using a practical assessment framework.

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Synopsis Many law firms attempt to solve burnout, disengagement, and performance issues by focusing on the symptoms rather than the root cause. In reality, employee frustration, turnover, and inconsistent performance are often the result of unclear systems, competing priorities, and operational friction that has become normalized over time. In this interactive workshop, participants will examine the connection between operational design and workplace culture, uncovering how seemingly small inefficiencies create significant impacts on employee well-being, client service, and firm performance. Through guided discussions, self-assessments, and peer collaboration, attendees will learn how to identify the hidden stressors embedded within their firm's workflows, communication practices, and organizational structure. Participants will leave with a framework for evaluating the health of their firm's operational foundation and identifying the areas creating the greatest strain on their people and processes.

Fixing the Foundation: Identifying the Hidden Causes of Burnout, Turnover, and Operational Friction
Fixing the Foundation: Identifying the Hidden Causes of Burnout, Turnover, and Operational Friction
701 Congress Ave
Austin, TX 78701-3216

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