20 Sep Managing Conduct and Performance Managing Conduct and Performance Sunday, September 20, 2026 (12:00 AM) to Monday, July 31, 2028 (11:59 PM) 1 PDCs Provider: Applied Potential Solutions Course Name: Managing Conduct and Performance Speaker: Laura Azzarella Program Type: Videoconferences, webcasts, audiocasts, podcasts, eBooks, self-directed E-Learning Registration URL: https://applied-hr.trainercentralsite.com/course/managing-conduct-and-performance Email Details By the end of this course, learners will be able to: -Differentiate between employee conduct issues and performance deficiencies and determine the appropriate corrective approach for each. -Apply progressive discipline principles in a manner that is fair, consistent, and legally defensible. -Develop and implement workplace Codes of Conduct that establish clear behavioral expectations and accountability. -Create objective, fact-based documentation that supports effective employee relations decisions and reduces organizational risk. -Design and administer Performance Improvement Plans (PIPs) that establish clear expectations, accountability measures, and opportunities for employee success. -Coach managers through difficult employee conversations involving performance, behavior, and corrective action. -Evaluate employee conduct and performance situations using a consistent decision-making framework that supports equity and compliance. -Navigate contemporary employee relations challenges involving AI use, social media conduct, remote work expectations, and reasonable suspicion drug testing. -Recognize legal risks associated with inconsistent enforcement, inadequate documentation, and disparate treatment in the workplace. -Apply lessons from McDonald v. Santa Fe Trail Transportation Co., Reeves v. Sanderson Plumbing Products, Harris v. FedEx Corporate Services, and Cotran v. Rollins Hudig Hall International to strengthen employee relations practices and employment decisions. -Implement corrective action strategies that balance employee development, organizational needs, and legal compliance. -Build a consistent framework for managing conduct and performance issues that promotes accountability while maintaining employee dignity and trust. Details You're Registered! DescriptionLocation This course focuses on the reactive side of employee relations, teaching HR practitioners and people leaders how to address workplace issues when employees fail to meet behavioral or performance expectations. Participants will learn the critical distinction between conduct problems ("won't") and performance problems ("can't"), how to build and consistently enforce a Code of Conduct, administer progressive discipline, write legally defensible corrective action documentation, and create meaningful Performance Improvement Plans (PIPs) that support employee success. The course also explores modern challenges such as AI use, social media, remote-work standards, and reasonable suspicion drug testing, while using real employment law cases to demonstrate the legal consequences of inconsistent enforcement and poor documentation. You will exame key legal lessons from McDonald v. Santa Fe Trail Transportation Co., Reeves v. Sanderson Plumbing Products, Harris v. FedEx Corporate Services, and Cotran v. Rollins Hudig Hall International to learn the importance of consistent standards, good-faith processes, and objective documentation. By the end of the course, learners will be equipped to coach managers through difficult employee situations and apply corrective measures ethically, consistently, and defensibly.