07 Apr LET Refresher Online - for LET Graduates Only LET Refresher Online - for LET Graduates Only Tuesday, April 7, 2026 (12:00 AM) to Thursday, April 23, 2026 (11:59 PM) 6 PDCs Provider: Gordon Training International Course Name: LET Refresher Online Speaker: Meike Lemmens Program Type: Instructor E-Learning Registration URL: http://www.gordontraining.com LET Refresher Online - for LET Graduates Only, Solana Beach, California Email Details Here is the detailed outline of the topics covered in the online six-hour workshop: • The Four Learning Stages • Learning a New Skill is Easier Said Than Done • Problem Ownership • Who Owns the Problem? • Roadblocks to Communication • Effective Listening Skills • Practicing Active Listening • Confrontive I-Messages • Assessing Anger • Anger • Practicing Confrontive I-Messages • Real-Life Confrontive I-Messages • Shifting Gears with Active Listening • Why Conflict is a Good Thing • Identifying Conflicts • The Critical Requirements for Using the No-Lose Method for Resolving Conflicts • Method III Checklist • Method III Problem-Solving Guide • Resolving Values Collisions • Clear Sending in the No-Problem Area • Sending Declarative I-Messages in Real-Life Situations • Real-Life Appreciative I-Messages • Preventive I-Messages in Real-Life Situations Details You're Registered! DescriptionLocation (Two sessions on two different days at 3 hours each.) L.E.T. Graduates will review and refresh all of the L.E.T. skills they learned in their initial L.E.T. Workshop. Additionally in the workshop, the facilitator will dive deeper into the concept of the learning stages. There will be role plays, video demonstrations, coaching and ample time for practicing. LET Refresher Online - for LET Graduates Only LET Refresher Online - for LET Graduates Only531 Stevens Ave WSolana Beach, CA 92075-2148 Map & Directions