MotivationCheck's Customer Service Course (Self-Directed E-Learning)

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04 Apr

MotivationCheck's Customer Service Course (Self-Directed E-Learning)

MotivationCheck's Customer Service Course (Self-Directed E-Learning)

Thursday, April 4, 2024 (12:00 AM) to Thursday, April 30, 2026 (11:59 PM)
4.5 PDCs
Provider: MotivationCheck LLC
Course Name: MotivationCheck's Customer Service Course (Self-Directed E-Learning)

Speaker: Paul Ortega, Ph.D.
Program Type: Videoconferences, webcasts, audiocasts, podcasts, eBooks, self-directed E-Learning
Registration URL: https://mytrainingworld.com/course/customer-service

Email Details

Learning Objectives for MotivationCheck's "Customer Service" course include: (1) Understanding global customer service importance, (2) Identifying cultural differences impacting customer interactions, (3) Developing effective communication strategies, (4) Resolving customer issues across cultures, (5) Applying best practices for consistent global service, (6) Analyzing successful global service strategies, (7) Collaborating for exceptional customer experiences, (8) Evaluating technology's impact on customer service, (9) Creating a global customer service plan, and (10) Reflecting on personal growth in global service provision.

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This course equips students with skills to deliver exceptional customer service in a global business environment. Topics include cultural differences, communication strategies, issue resolution, and best practices for managing customer relationships across cultures.