12 Sep Introduction to Understanding Workplace Conflict Introduction to Understanding Workplace Conflict Friday, September 12, 2025 (12:00 AM to 11:59 PM) 4.0 PDCs Provider: The Center for Understanding in Conflict Course Name: Introduction to Understanding Workplace Conflict Speaker: Helen Chen; Catherine Conner; Pat Lau Program Type: Instructor E-Learning Registration URL: https://understandinginconflict.org/event/introduction-to-understanding-workplace-conflict/ Introduction to Understanding Workplace Conflict, Santa Rosa, California Email Details - How to build trust and connection in the face of disagreement - Ways to address early-stage conflict before it escalates - Techniques to de-escalate tense situations with clarity and compassion - A deeper understanding of how personal awareness shapes professional communication - Real-world practice through role plays, reflection, and group exercises Details You're Registered! DescriptionLocation Who Should Attend This training is designed for professionals at all levels who are ready to engage workplace conflict in a more effective and human-centered way. Whether you’re in leadership, support, or team-based roles, this course delivers practical value you can apply immediately and build on over time. HR professionals, managers and team leads will gain frameworks to handle complex interpersonal dynamics and leave with new tools to address tension early, reduce misunderstandings, and shift from managing conflict to facilitating resolution. Outcomes include stronger team cohesion, greater morale, and fewer disruptions to productivity. Consultants and executive coaches will deepen their ability to support clients and colleagues in navigating high-stakes conversations. The Understanding-based model offers a durable alternative to adversarial approaches, with strong relevance for internal workplace matters. Employees and cross-functional team members will gain confidence and clarity in how to address issues directly and constructively, even without formal authority. This empowers healthier work cultures and more resilient communication. Why it Matters Organizations lose time, money, and talent when conflict is mismanaged or ignored. This training delivers a strong return on investment by helping participants: Reduce time spent on repeated, unresolved conflicts Increase engagement and trust among coworkers Retain high-performing staff through better communication Build a more responsive and humane workplace culture Participants consistently tell us this training transforms how they see and handle conflict – not just at work, but in every part of life. It is a powerful foundation for anyone seeking to make conflict less costly and more meaningful. About the Center Since 1982, the Center for Understanding in Conflict has trained more than 10,000 professionals worldwide, including leaders from the Harvard Law School Program on Negotiation, Intel Corporation, Roche, SAP and the World Intellectual Property Organization. Our approach is rooted in real-world practice, human connection, and the belief that conflict can be a doorway to transformation. Introduction to Understanding Workplace Conflict Introduction to Understanding Workplace Conflict829 Sonoma AveSanta Rosa, CA 95404-4757 Map & Directions