Reducing Implicit Bias in healthcare Using Collaborative Communication

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03 Feb

Reducing Implicit Bias in healthcare Using Collaborative Communication

Reducing Implicit Bias in healthcare Using Collaborative Communication

Monday, February 3, 2025 (12:00 AM) to Thursday, January 29, 2026 (11:59 PM)
1.5 PDCs
Provider: Electric Cow
Course Name: Reducing Implicit Bias in healthcare Using Collaborative Communication

Speaker: Lorne Epstein
Program Type: Reoccurring Seminar/Workshop
Registration URL: https://www.lorneepstein.com/
Reducing Implicit Bias in healthcare Using Collaborative Communication, Arlington, Virginia
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Learning Objectives: • Develop the courage to listen without fear; • Develop a framework to ask for what you want; • Create a deeper understanding of self; • Discover unknowns & form new understandings; • Creating a culture of innovation & psychological safety; and • Improving the delivery of healthcare by sharing mistakes and finding solutions.

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Participants take a pre- and post-workshop exam. Upon passing, they receive a certification that meets LARA Rules and Requirements (Mich. Admin. Code R.338.7004). SHRM has accredited all workshops. Description This experiential, hands-on workshop is based on Marshall Rosenberg's work on communicating and listening more effectively using Nonviolent Communication (NVC). We will cover the four fundamental steps of nonviolent communication: observing without judging, expressing feelings when observing, expressing and clarifying one's needs to the feelings one observes, and expressing specific requests. Collaborative communication skills are examined and practiced to develop strategies to meet all people’s fundamental needs in a conversation in a healthcare setting. After the workshop, participants can continue with mini-practice sessions in safe spaces to encourage them to communicate with empathy and clarity. This style of dialog requires building a safe space and trust. When you and your teams feel heard by others, trust will rise.

Reducing Implicit Bias in healthcare Using Collaborative Communication
Reducing Implicit Bias in healthcare Using Collaborative Communication
3610 21st Ave N
Arlington, VA 22207-3827

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