The Future of The Employee Experience

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21 Oct

The Future of the Employee Experience

The Future of the Employee Experience

Wednesday, October 21, 2026 (12:00 AM to 11:59 PM)
1 PDCs
Provider: Susan Ways
Course Name: The Future of The Employee Experience

Speaker: Susan Ways
Program Type: Conference
Registration URL: https://www.mwcog.org/events/2026/10/21/reignite-hr-sparking-passion-purpose-and-people/
The Future of the Employee Experience, Washington, District of Columbia
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"Evaluate emerging workforce, technology, and societal trends and assess their potential impact on organizational strategy, workforce capability, talent requirements, and the employee experience.Analyze the strategic implications of artificial intelligence for workforce planning, including changing job responsibilities, skills requirements, productivity expectations, workforce design, and employee development. Assess how social media, increased transparency, and evolving communication expectations affect organizational reputation, employer brand, employee trust, and talent strategy. Identify changing employee expectations that may affect an organization's ability to attract, engage, develop, and retain critical talent, particularly within the constraints and competitive environment of the government sector. Apply strategic foresight to workforce planning by identifying emerging trends, evaluating their potential organizational impact, and determining where HR strategy and organizational practices may need to evolve. Evaluate the appropriate balance between technology and human-centered HR practices to support operational effectiveness while maintaining employee trust, engagement, organizational culture, and sound human judgment. Identify opportunities for HR to influence executive and organizational decision-making by connecting employee-experience trends to workforce capability, organizational performance, talent risk, and long-term strategic priorities. Develop actionable priorities for preparing the organization and workforce for future change rather than relying solely on reactive responses as new workforce challenges emerge."

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Participants will engage in instructor-led discussion, trend analysis, scenario-based exercises, and strategic application activities examining how emerging workforce, technology, and societal trends may affect organizational strategy and performance. Participants will evaluate developments such as artificial intelligence, changing employee expectations, social media, increased transparency, and evolving communication norms and assess their implications for workforce capability, talent requirements, organizational reputation, employee experience, and operational effectiveness. Through facilitated scenarios and group discussion, participants will analyze how artificial intelligence and other technological developments may change job responsibilities, required skills, workforce design, productivity expectations, and employee development needs. Participants will also examine how changing workforce expectations and external influences can create talent, retention, reputation, and organizational risks, with particular consideration given to the operational and competitive realities of government-sector employers. Participants will apply strategic foresight techniques to identify emerging trends, assess their potential organizational impact, and determine where workforce strategies, talent practices, and organizational approaches may need to evolve. Activities will challenge participants to evaluate the appropriate balance between technology-enabled efficiency and human judgment, trust, engagement, and organizational culture. The session will conclude with participants identifying actionable workforce and organizational priorities that HR can bring to executive leadership to strengthen workforce capability, mitigate talent risk, support organizational performance, and prepare the organization for future business and workforce change.

The Future of the Employee Experience
The Future of the Employee Experience
777 N Capitol St NE
Washington, DC 20002-4239

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