07 Oct L.E.T. ONE DAY REFRESHER - In-Person Workshop - ONLY FOR LET GRADUATES L.E.T. ONE DAY REFRESHER - In-Person Workshop - ONLY FOR LET GRADUATES Tuesday, October 7, 2025 (12:00 AM to 11:59 PM) 7 PDCs Provider: Gordon Training International Course Name: Leader Effectiveness Training Refresher Speaker: Steve Crandall Program Type: Seminar/Workshop Registration URL: https://www.gordontraining.com/leader-effectiveness-training-l-e-t/l-e-t-workshops-for-individuals/ L.E.T. ONE DAY REFRESHER - In-Person Workshop - ONLY FOR LET GRADUATES, Solana Beach, California Email Details Here is the detailed outline of the topics covered in the one-day workshop: MORNING • The Four Learning Stages • Learning a New Skill is Easier Said Than Done • Problem Ownership • Who Owns the Problem? • Roadblocks to Communication • Effective Listening Skills • Practicing Active Listening • Confrontive I-Messages • Assessing Anger • Anger • Practicing Confrontive I-Messages • Real-Life Confrontive I-Messages AFTERNOON • Shifting Gears with Active Listening • Why Conflict is a Good Thing • Identifying Conflicts • The Critical Requirements for Using the No-Lose Method for Resolving Conflicts • Method III Checklist • Method III Problem-Solving Guide • Resolving Values Collisions • Clear Sending in the No-Problem Area • Sending Declarative I-Messages in Real-Life Situations • Real-Life Appreciative I-Messages • Preventive I-Messages in Real-Life Situations Details You're Registered! DescriptionLocation All L.E.T. Workshops are led by specially-trained and authorized L.E.T. Facilitators. Throughout the intensive program, you will learn how and when to utilize the L.E.T. skills through presentations, coaching, video demonstrations, coaching, skill practice exercises, (did we mention coaching?) workbook exercises and small group discussions and activities. L.E.T. ONE DAY REFRESHER - In-Person Workshop - ONLY FOR LET GRADUATES L.E.T. ONE DAY REFRESHER - In-Person Workshop - ONLY FOR LET GRADUATES531 Stevens Ave W Ste CLSolana Beach, CA 92075-2149 Map & Directions