01 Sep Open Access 101 Overview Open Access 101 Overview Monday, September 1, 2025 (12:00 AM) to Wednesday, March 31, 2027 (11:59 PM) .25 PDCs Provider: First Balcony Consulting LLC Course Name: Open Access 101 Overview Speaker: Kim Lightfoot, SHRM-SCP Program Type: Reoccurring Seminar/Workshop Registration URL: http://www.learning.cmagandassociates.com Open Access 101 Overview, Oakland, Maryland Email Details 1. Distinguish Between Same-Day and Walk-In Appointments Participants will be able to identify and explain the differences between same-day and walk-in appointments, enabling them to better manage patient flow and respond promptly to patient needs. 2. Streamline Processes for Greater Efficiency Participants will have the knowledge to implement strategies for refining workflows, improving overall efficiency, and reducing patient wait times. 3. Communicate Clearly and Empathetically with Patients Regarding Open Access Scheduling Participants will be able to demonstrate clear and empathetic communication techniques with patients regarding Open Access scheduling to build trust, improve understanding, and enhance overall patient satisfaction. Details You're Registered! DescriptionLocation This specialized online training equips healthcare professionals and administrative staff with the skills to implement and manage open-access scheduling systems, prioritize same-day appointments, and reduce patient wait times. Open Access 101 Overview Open Access 101 Overview5000 Thayer CtrOakland, MD 21550-1139 Map & Directions