17 Sep 2-Day Basic Mediation Training (Virtual) 2-Day Basic Mediation Training (Virtual) Wednesday, September 17, 2025 (12:00 AM) to Thursday, September 18, 2025 (11:59 PM) 16 PDCs Provider: Community Mediation Services of Central Ohio Course Name: 2-Day Basic Mediation Training Speaker: Shelley Whalen Program Type: Instructor E-Learning Registration URL: https://communitymediationservices.thinkific.com 2-Day Basic Mediation Training (Virtual), Columbus, Ohio Email Details This workshop is designed to provide participants with a solid introductory understanding of the dispute resolution/mediation process and how an impartial mediator should respond to problem behaviors by disputing parties during the conflict resolution process. It emphasizes conflict and communication theory as they relate to working with individuals, couples, families and groups within the context of a systematic 7 stage, facilitative mediation model. Participants will learn about the mediator's role, goals, strategies and techniques at each stage of the mediation process. The national standards of conduct for mediators are reviewed along with Ohio law as it relates to the practice of mediation. Ethical issues confronted by managers and helping professionals during the conflict resolution process are also addressed during the training. Participants will have the opportunity to apply this knowledge and improve their skills through intensive mediation practice and conflict case analysis exercises. Details You're Registered! DescriptionLocation Participants will be able to: (1) Identify 5 sequential steps in the conflict cycle and role of beliefs and values in contributing to conflict. (2) Recognize where Negotiation and Mediation processes fall on conflict resolution continuum and compare it to other processes as they relate to the level of formality, coercion being used by or on the disputing parties, the decision-making authority of the disputants to determine an outcome, and the likelihood of a win/win vs win/lose result. (3) Ascertain 7 stages of the facilitative mediation process that help disputing parties resolve a broad range of conflicts, including those occurring in an organization, workplace, family and community. (4) Characterize criteria/strategies for determining whether mediation is an appropriate intervention to use for particular cases/disputants. (5) Prepare disputants to meaningfully participate in mediation. (6) Differentiate disputing parties’ “needs” from their beliefs about who is right or wrong in the context of a conflict and understand the relevance of this distinction to the parties resolving their conflict in a non-adversarial manner. (7) Apply 4 major tenets of an interest based (or needs based) conflict resolution style i.e., I) separate the people from the problem, II) address parties’ needs vs. demands, III) invent options for mutual gain and IV) use objective standards to determine a “fair” settlement. (8) Describe several strategies the mediator may use to help manage the disputing parties' difficult emotions during negotiations. (9) Compare 3 critical pieces of information about a dispute that a mediator must identify during the disputing parties' negotiations in order to help facilitate the resolution of their conflict. (10) Understand 9 National Model Standards of Conduct for Mediators as adopted by the American Arbitration Association, the Association for Conflict Resolution Association and the American Bar Association. (11) Compose disputing parties' negotiated agreements. 2-Day Basic Mediation Training (Virtual) 2-Day Basic Mediation Training (Virtual)67 Jefferson Ave(Class Online Via Zoom)Columbus, OH 43215-3890 Map & Directions