Leader Effectiveness Training Refresher - One Day/In-Person

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14 Oct

L.E.T. ONE DAY REFRESHER - In-Person Workshop - ONLY FOR LET GRADUATES

L.E.T. ONE DAY REFRESHER - In-Person Workshop - ONLY FOR LET GRADUATES

Tuesday, October 14, 2025 (12:00 AM to 11:59 PM)
7 PDCs
Provider: Gordon Training International
Course Name: Leader Effectiveness Training Refresher - One Day/In-Person

Speaker: Krista Star
Program Type: Seminar/Workshop
Registration URL: http://www.gordontraining.com
L.E.T. ONE DAY REFRESHER - In-Person Workshop - ONLY FOR LET GRADUATES, Solana Beach, California
Email Details

After the L.E.T. Refresher Workshop, it is expected that you will have practiced and been refreshed on how to: 1. Determine who “owns the problem” in a given situation. 2. Identify the 12 Roadblocks to communication. 3. Distinguish between Roadblocks and Active Listening. 4. Avoid the Roadblocks that cause most helping attempts to fail. 5. Recognize when team members need your help as a skilled listener. 6. Use silence, acknowledgments and door-openers to help another person with a problem. 7. Active Listen to hear another’s feelings. 8. Active Listen to clarify information. 9. Distinguish between Acceptable and Unacceptable Behavior. 10. Determine what to do when another’s behavior is interfering with you meeting your needs. 11. Develop a three-part Confrontive I-Message. 12. Confront another’s unacceptable behavior with an I-Message. 13. Shift gears between I-Messages and Active Listening when appropriate. 14. Acknowledge others’ efforts with Appreciative I-Messages. 15. Prevent problems and conflicts using Preventive I-Messages. 16. Recognize conflict situations. 17. Distinguish between Conflicts-of-Needs and Values Collisions. 18. Avoid the use of Method I. 19. Avoid the use of Method II. 20. Set the stage for Method III Conflict Resolution. 21. Use Method III to resolve a conflict you have with another person. 22. Use Method III to mediate a conflict between others. 23. Handle Values Collisions. 24. Use the Principle of Participation when there’s an issue or problem involving team members.

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All L.E.T. Workshops are led by specially-trained L.E.T. Facilitators, certified by Gordon Training International (or by one of our authorized international L.E.T. Licensees). Throughout the highly interactive program, you will learn how and when to utilize the L.E.T. skills through facilitator presentations, video demonstrations, skill practice exercises in small and large groups, workbook exercises, small group discussions and activities–all the while being carefully coached by the facilitator.

L.E.T. ONE DAY REFRESHER - In-Person Workshop - ONLY FOR LET GRADUATES
L.E.T. ONE DAY REFRESHER - In-Person Workshop - ONLY FOR LET GRADUATES
531 Stevens Ave W
Solana Beach, CA 92075-2148

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