Love Your People by ITA Group

Please feel free to save or share this link to refer back to this offering. For in depth information or for scheduling, please visit the activity site directly as detailed in the activity description.
13 Apr

[Love your people podcast] Leading a people-first franchise

[Love your people podcast] Leading a people-first franchise

Monday, April 13, 2026 (12:00 AM) to Sunday, April 30, 2028 (11:59 PM)
1 PDCs
Provider: ITA Group
Course Name: Love Your People by ITA Group

Speaker: John Duisberg and Mike McFall
Program Type: Videoconferences, webcasts, audiocasts, podcasts, eBooks, self-directed E-Learning
Registration URL: https://www.itagroup.com/insights/employee-experience/love-your-people-podcast-leading-people-first-franchise

Email Details

After listening to this episode, participants will be able to: - Explain how people‑first leadership principles can be applied within a franchise or multi‑location business model. - Describe the role of values alignment and community in scaling culture while driving business growth. - Identify strategies for empowering leaders and employees through influence rather than direct authority. - Recognize how purpose‑driven leadership helps unlock individual strengths and engagement at every level. - Apply people‑first leadership practices to build trust, performance, and long‑term sustainability in distributed organizations.

You're Registered!
In today’s episode, John Duisberg dives into the power of leadership, franchising, and building a thriving culture in business with Mike McFall, Co-CEO and Co-Founder of Biggby Coffee. Mike shares his incredible journey from barista to CEO, revealing how Biggby Coffee’s franchise model isn’t just about business growth—it’s about empowering franchisees, fostering community, and unlocking the potential of people at every level.