Santa Clara County EAC presents: Hug the Porcupine: Turning Toxic People into Team Players” (For When You’re Out of Patience—But Still Have to Lead Like a Pro)

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22 Oct

Santa Clara County EAC presents: Hug the Porcupine: Turning Toxic People into Team Players” (For When You’re Out of Patience—But Still Have to Lead Like a Pro)

Santa Clara County EAC presents: Hug the Porcupine: Turning Toxic People into Team Players” (For When You’re Out of Patience—But Still Have to Lead Like a Pro)

Wednesday, October 22, 2025 (12:00 AM to 11:59 PM)
1.5 PDCs
Provider: California Employer Advisory Council
Course Name: Santa Clara County EAC presents: Hug the Porcupine: Turning Toxic People into Team Players” (For When You’re Out of Patience—But Still Have to Lead Like a Pro)

Speaker: Carol Marzouk
Program Type: Videoconferences, webcasts, audiocasts, podcasts, eBooks, self-directed E-Learning
Registration URL: https://www.ceac.org/region-2/santa-clara-county-eac/

Email Details

1. How to handle tough personalities. 2. Spot toxicity before it wrecks morale, performance, and ROI. 3. Use Carol’s 9-step approach to move people from destructive to productive. 4. Keep your cool when emotions spike and distorted thoughts take over. 5. Navigate conflict in a way that builds trust instead of breaking it. 6. How to show up clear, grounded, and effective—especially when it’s hardest to do so.

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In this interactive webinar, corporate relationship coach, speaker and trainer Carol Marzouk will talk about how to handle tough personalities. Turn toxic people into team players. What You Will Learn in This Presentation- • Spot toxicity before it wrecks morale, performance, and ROI. • Use Carol’s 9-step approach to move people from destructive to productive. • Keep your cool when emotions spike and distorted thoughts take over. • Navigate conflict in a way that builds trust instead of breaking it. • Show up clear, grounded, and effective—especially when it’s hardest to do so.