Crucial Conversations for Mastering Dialogue: On Demand

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01 Jan

Crucial Conversations for Mastering Dialogue: On-demand

Crucial Conversations for Mastering Dialogue: On-demand

Wednesday, January 1, 2020 (12:00 AM) to Sunday, February 28, 2027 (11:59 PM)
8 PDCs
Provider: VitalSmarts, LC DBA Crucial Learning
Course Name: Crucial Conversations for Mastering Dialogue: On Demand

Speaker: Crucial Learning Master Trainers
Program Type: Videoconferences, webcasts, audiocasts, podcasts, eBooks, self-directed E-Learning
Registration URL: http://www.cruciallearning.com

Email Details

Identify problems contributing to poor results and broken relationships. Keep composure when feeling angry, defensive, or intimidated. Identify victim, villain, and helpless stories you might be telling yourself to justify behavior. Consider others’ perspectives and assume they have good reasons before speaking up. Speak honestly and respectfully. Recognize when you’re at cross-purpose and take steps to rebuild safety and return to dialogue. Find and cultivate mutual purpose with those who hold opposing viewpoints. Spot the warning signs that indicate safety and dialogue are at risk. Seek a purpose that both parties are committed to. Find common ground. Bring people back into dialogue when they clam up or blow up. Turn each Crucial Conversation into a course of action that leads to results.

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The on-demand experience of Crucial Conversations for Mastering Dialogue takes the award-winning dialogue skills demonstrated by the most effective leaders on demand. Simply logon and learn on this flexible, social, and interactive experience that translates into real behavior change.