Keep Your Cool- Conflict Management Strategies for Work 

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14 Oct

ZOOM

ZOOM

Wednesday, October 14, 2026 (12:00 AM to 11:59 PM)
1 PDCs
Provider: SMJ Consulting
Course Name: Keep Your Cool- Conflict Management Strategies for Work 

Speaker: Sharon Jutila
Program Type: Videoconferences, webcasts, audiocasts, podcasts, eBooks, self-directed E-Learning
Registration URL: https://lp.constantcontactpages.com/ev/reg/hx5t7bd/lp/5e340a0b-1153-422d-a397-01be596065ff

Email Details

Learn practical tools to identify, understand, and resolve conflicts among teams and individuals. Gain valuable insights into managing your own emotional responses, helping you navigate tough conversations with composure and professionalism. Discover proven frameworks for de-escalating tension and fostering collaboration at work. Learn techniques to recognize and regulate your own emotional triggers and help build confidence in mediating disputes, from frontline staff to senior leadership. Learn to strengthen your conflict management toolkit and lead your organization toward greater harmony and productivity.

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Interactive ZOOM webinar for managers focused on developing practical conflict resolution and emotional self-management skills to navigate difficult conversations, de-escalate workplace tensions, foster collaboration, and create a more respectful and productive work environment.