Fundamentals of Management & Communication - Portland

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15 Apr

In person

In person

Wednesday, April 15, 2026 (12:00 AM to 11:59 PM)
8 PDCs
Provider: SMJ Consulting
Course Name: Fundamentals of Management & Communication - Portland

Speaker: Sharon Jutila
Program Type: Seminar/Workshop
Registration URL: https://lp.constantcontactpages.com/ev/reg/j85xaz7
In person, Portland, Oregon
Email Details

Values Based Leadership-Mission, vision, and purpose, personal and organizational values, values as a leadership and decision making framework. Communication- Why workplace communication matters, common communication breakdowns, choosing the appropriate communication channel, communication styles. Diversity in Thinking & Decision Styles-overview of decision making styles, strengths and challenges of each, style interactions, leveraging diversity in thinking for better decisions. Reframing Conflict-What conflict is and why it occurs, emotional response to conflict, values based conflict approaches, conversation planning framework. Employment Baselines for Leaders- Key Employment Laws (FLSA, Exempt/Non Exempt, Wage and Hour, Title VII, ADA, ADEA and GINA, FMLA, Workers Comp, NLRA, USERRA, OSHA, FCRA. Equality at Work- What types of equality are shown at work, types of diversity, conscious and unconscious bias, Inclusive leadership behaviors, practical actions leaders can take. Hiring & Interviewing- Planning for the perfect hire, job profiles and competencies, behavioral interviewing, STAR method, interview best practices, illegal interview questions, interview bias, documentation and reference checks. Performance Development, Discipline & Documentation- Coaching vs. performance management, SMART goals and regular check ins, feedback and recognition, situational leadership, progressive discipline, managing performance vs. misconduct, termination overview, documentation best practices. Motivation & Incentives-Why motivation is challenging, role of values in motivation, limits of incentives an bonuses, autonomy, mastery and purpose, applying motivation research to leadership.

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In person, full-day seminar which is designed to help managers and supervisors understand, utilize, and master the basic elements of successful leadership.

In person
In person
8235 NE Airport Way
Portland, OR 97220-1353

Map & Directions