05 Aug ManageSmart ManageSmart Tuesday, August 5, 2025 (12:00 AM) to Saturday, July 31, 2027 (11:59 PM) 9 PDCs Provider: The Human Solution Course Name: ManageSmart Speaker: Anna Baeten Program Type: Reoccurring Seminar/Workshop Registration URL: https://humansolutiongroup.com/manage-smart/ ManageSmart, Grand Rapids, Michigan Email Details By the end of this program, participants will be able to: Demonstrate increased self-awareness by identifying their personal leadership patterns under stress using the FSDI™ (Failure, Stress & Discomfort Index) diagnostic. Communicate expectations clearly and consistently across varying levels of performance and team dynamics. Apply emotional intelligence principles to regulate their own leadership behavior and foster trust in high-stakes conversations. Develop and apply frameworks for healthy delegation, accountability, and boundary-setting across teams and projects. Utilize discomfort as a leadership signal, recognizing when to pause, when to push, and how to re-engage teams during moments of tension or transition. Create a psychologically safe environment where team members can contribute, take risks, and grow through feedback and iteration. Lead with clarity and intention, even in complex, ambiguous, or emotionally charged situations. Details You're Registered! DescriptionLocation ManageSmart™ is a 6-week, instructor-led virtual cohort designed to equip people managers with the tactical, emotional, and interpersonal skills required to lead effectively in today’s fast-moving, human-centered workplaces. Rooted in our proprietary FSDI™ (Failure, Stress & Discomfort Index), the program offers a leadership diagnostic lens that reveals how stress, pressure, and uncertainty shape our behavior as leaders—and how to grow through it. The program moves beyond generic management theory and into real-world, human-centered skill building. Each 90-minute weekly session includes: Facilitated instruction Group coaching Interactive peer learning Application challenges Reflection tools This is not a passive training—it’s a space to build self-awareness, reflect with others, and practice new tools in real time. Key areas of focus include: Clarifying roles and expectations Delegation with clarity Navigating feedback and accountability Building trust and repair after rupture Leading with emotional intelligence Understanding personal leadership defaults under pressure Supporting others through change, stress, and conflict Who it’s for: Mid-level managers, new people leaders, and cross-functional team leads navigating the complexities of modern leadership—especially those in fast-paced, high-growth, or hybrid environments. Participants will walk away with: A personalized FSDI™ Leadership Report Real-world feedback and coaching Concrete, repeatable tools to lead with greater confidence and clarity Increased ability to regulate their nervous system and responses in high-stakes leadership moments ManageSmart ManageSmart2439 Lake Dr SEGrand Rapids, MI 49506-3118 Map & Directions