Conflict Resolution

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12 Sep

Conflict Resolution e-learning

Conflict Resolution e-learning

Friday, September 12, 2025 (12:00 AM) to Saturday, August 14, 2027 (11:59 PM)
2 PDCs
Provider: Athae Consulting, LLC
Course Name: Conflict Resolution

Speaker: Eric Brown, MS.- Author
Program Type: Videoconferences, webcasts, audiocasts, podcasts, eBooks, self-directed E-Learning
Registration URL: https://athaeconsulting.myshopify.com/products/conflict-resolution-2-pdcs

Email Details

By the end of this course, participants will be able to: Identify sources of conflict in workplace interactions, including miscommunication, competing priorities, and interpersonal differences. Apply structured conflict resolution models to address disagreements constructively. Demonstrate effective communication strategies to de-escalate tense situations and encourage open dialogue. Leverage emotional intelligence to navigate conflict with empathy and respect. Develop action plans to resolve recurring issues and build stronger working relationships.

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Conflict in the workplace is inevitable, but when handled effectively, it can become a catalyst for stronger relationships, innovation, and organizational growth. This online course equips participants with strategies to recognize the sources of conflict, manage difficult conversations, and foster constructive outcomes. Using evidence-based practices, participants will learn to approach conflict with confidence, professionalism, and empathy—transforming potential disruption into an opportunity for collaboration.