Emotional Intelligence in Action: Elevating People and Performance

Please feel free to save or share this link to refer back to this offering. For in depth information or for scheduling, please visit the activity site directly as detailed in the activity description.
02 Sep

Emotional Intelligence for Human Resources Professionals

Emotional Intelligence for Human Resources Professionals

Tuesday, September 2, 2025 (12:00 AM) to Saturday, July 31, 2027 (11:59 PM)
1 PDCs
Provider: Actuate Consulting
Course Name: Emotional Intelligence in Action: Elevating People and Performance

Speaker: Checree Bryant, Dr. Shannon McGhee
Program Type: Seminar/Workshop
Registration URL: http://www.actuateconsultancy.com
Emotional Intelligence for Human Resources Professionals, North Palm Beach, Florida
Email Details

As the workplace evolves, so does the need for HR professionals to lead with empathy, resilience, and clarity. This course introduces the core principles of emotional intelligence and explores how these competencies directly support strategic HR leadership and effective people management. Participants will: • Understand the five core components of emotional intelligence and their relevance to HR leadership. • Strengthen their ability to self-regulate emotions during high-pressure or emotionally charged workplace interactions. • Improve their ability to empathize with and influence others across varying organizational levels. • Apply emotional intelligence strategies to enhance communication, build trust, and lead with greater authenticity. • Recognize the connection between emotional intelligence and the SHRM BASK competencies of ethical practice, leadership, and communication.

You're Registered!
1. Foundations of Emotional Intelligence • Defining emotional intelligence in the context of HR roles • Overview of Daniel Goleman’s Five Components: Self-awareness, Self-regulation, Motivation, Empathy, Social skills 2. SHRM Integration: Leadership & Navigation • Exploring how emotional intelligence supports HR's ability to navigate organizational change, influence decision-making, and guide teams • Connecting EQ to BASK and the SHRM Competency Model 3. Practical Tools & Strategies • Active listening and mindful response • Emotional triggers and regulation techniques • Feedback delivery using emotional awareness • Using EQ to manage conflict and foster psychological safety 4. Real-World Applications & Case Scenarios • HR-specific case study on emotional misalignment in employee relations • Group reflection: 'How would an emotionally intelligent HR leader respond?' • Action planning: EQ practices to implement immediately Facilitators from Actuate Consulting will utilize SHRM’s BASK-aligned competency model along with interactive learning techniques such as: - Guided reflection - Real-world case scenarios - Discussion-based debriefs - Peer-to-peer knowledge sharing

Emotional Intelligence for Human Resources Professionals
Emotional Intelligence for Human Resources Professionals
1212 US Highway 1 Ste H
North Palm Beach, FL 33408-3536

Map & Directions