Leading with Empathy: A Trauma Informed Approach to Emotional Intelligence

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22 Jan

Leading with Empathy: A Trauma Informed Approach to Emotional Intelligence for HR Professionals and People Managers

Leading with Empathy: A Trauma Informed Approach to Emotional Intelligence for HR Professionals and People Managers

Monday, January 22, 2024 (12:00 AM) to Sunday, August 31, 2025 (11:59 PM)
7 PDCs
Provider: Leading Well Solutions
Course Name: Leading with Empathy: A Trauma Informed Approach to Emotional Intelligence

Speaker: Erica N. Reed, LCSW-C
Program Type: Videoconferences, webcasts, audiocasts, podcasts, eBooks, self-directed E-Learning
Registration URL: https://www.leadingwellsolutions.com/leadingwithempathy

Email Details

1 - Impact of Trauma Identify the impact of trauma on individuals and recognize common signs and symptoms of trauma. 2 - Leadership Principles Understand the principles of trauma-informed leadership and its significance in the workplace. 3 - Diversity and Inclusion Develop an understanding of diversity and inclusion and its importance in creating a trauma-informed workplace. 4 - Emotional Intelligence Enhance emotional intelligence skills to effectively recognize and manage emotions, both in oneself and others. 5 - Trauma Informed Empathy Cultivate trauma-informed empathy as a key competency for supporting employees who have experienced trauma. 6 - Conflict Management Learn conflict management strategies that are sensitive to the needs and experiences of individuals who have experienced trauma. 7 - Communication Skills Improve communication skills with an understanding of the receptive and processing challenges of employees experiencing stress and/or trauma. 8 - Self-leadership Develop self-leadership skills to recognize the role your mindset and attachment style play in leading others 9 - Organizational Culture Explore strategies for creating a trauma-informed organizational culture, including policy development and implementation. 10 - Trauma Informed Leadership Practice trauma-informed leadership techniques through interactive activities, reflection exercises, and real-world scenarios.

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By addressing common workplace challenges through the lens of emotional intelligence, trauma awareness, self-leadership, and inclusivity, this comprehensive course empowers both leaders and HR professionals to create an environment where communication flourishes, engagement thrives, conflicts are resolved constructively, diversity is celebrated, and balanced leadership practices are the norm. Problem: POOR COMMUNICATION Leadership without emotional intelligence can lead to misinterpretations, misunderstandings, and breakdowns in communication, affecting team dynamics and productivity. Solution: Our course enhances emotional intelligence, equipping leaders and HR professionals to understand and communicate effectively. This fosters clear and empathetic exchanges, minimizing miscommunication, and creating a cohesive and harmonious work environment. Problem: LOW EMPLOYEE ENGAGEMENT Leaders and HR professionals who lack trauma-informed skills might overlook signs of stress, impacting employee morale, engagement, and overall well-being. Solution: The course instills trauma-informed leadership principles that help leaders and HR professionals recognize stress indicators, offer appropriate support, and create a workplace where employees feel valued. This boosts engagement, creating a motivated and committed workforce. Problem: INEFFECTIVE CONFLICT MANAGEMENT Leaders and HR professionals who lack trauma-informed insights might mishandle conflicts or underestimate the emotional impact of disagreements, leading to unresolved tensions and a toxic work environment. Solution: The course equips leaders and HR professionals with trauma-informed conflict resolution skills that prioritize healing and growth. This results in quicker, more constructive resolutions, cultivating a harmonious workplace where conflicts are managed empathetically. Problem: LACK OF DIVERSITY AND INCLUSION Organizations that don't prioritize diversity, equity, and inclusion can face limited innovation, poor decision-making, and difficulties in attracting and retaining diverse talent. Solution: The course emphasizes the importance of diversity and inclusion, empowering leaders and HR professionals to champion these principles. By embracing different perspectives, creating an inclusive culture, and implementing inclusive HR practices, organizations become more innovative, attract top talent, and establish a reputation for excellence. Problem: LEADERSHIP BURNOUT Leaders and HR professionals who neglect self-leadership may experience burnout, negatively impacting their performance and overall well-being. Solution: The course focuses on self-leadership, enabling leaders and HR professionals to recognize and address their own needs. By setting boundaries, practicing self-care, and fostering personal growth, burnout is reduced, leading to a more resilient and effective leadership and HR team.