28 Mar Fundamentals of Supervisor II Fundamentals of Supervisor II Wednesday, March 28, 2018 (12:00 AM) to Wednesday, April 30, 2025 (11:59 PM) 9.0 PDCs Provider: MD Department of Human Services Course Name: Fundamentals of Supervision II Program Type: Reoccurring Seminar/Workshop Registration URL: http://dhr.maryland.gov/ Fundamentals of Supervisor II, Baltimore, Maryland Email Details -Review principle supervisory roles and functions -Understand the role that growth mindset plays in effective organizational management -Examine customer service principles from the perspective of a supervisor/manager. -Gain insight on effective team dynamics which will lead to greater productivity and engagement -Explore problem solving and decision making -Gain insight on cultural and generational diversity in the workplace Details You're Registered! DescriptionLocation This interactive, 2-day session, builds on what was covered in Fundamentals of Supervision I in order to provide the participant with the information they need to be successful as a Supervisor. To maximize the experience, it is preferred that Participants wait at least 3 months before attending this session. Topics explored include: Mindset, Team Dynamics, Customer Service as a Supervisor, Time Management, Delegation, Problem Solving and Decision Making and Diversity. Fundamentals of Supervisor II Fundamentals of Supervisor II311 W Saratoga StBaltimore, MD 21201-3500 Map & Directions