Beyond the Hype: Amplifying the Human Healthcare Experience with Responsible AI

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17 Feb

Beyond the Hype: Amplifying the Human Healthcare Experience with Responsible AI

Beyond the Hype: Amplifying the Human Healthcare Experience with Responsible AI

Tuesday, February 17, 2026 (12:00 AM to 11:59 PM)
1 PDCs
Provider: Arizent
Course Name: Beyond the Hype: Amplifying the Human Healthcare Experience with Responsible AI

Speaker: Ali Diab, Rohan Rangel
Program Type: Seminar/Workshop
Registration URL: https://www.benefitnews.com/web-seminars/beyond-the-hype-amplifying-the-human-healthcare-experience-with-responsible-ai?utm_source=dg_shrm&utm_medium=webseminar&utm_campaign=dg_ebn_webseminar_collective-health_02172026
Beyond the Hype: Amplifying the Human Healthcare Experience with Responsible AI, New York, New York
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• Responsible Innovation: Understand our uncompromising commitment to privacy and safety, including our "do no harm" principles and secure infrastructure partnership with Google AI. • The "Human-First" AI Model: Learn how we use AI to reduce friction and equip Member Advocates with predictive tools, resulting in higher accuracy, empathy, and improved CSAT scores. • Navigation & Self-Service: See how our AI Companion and 24/7 tools allow members to navigate care and understand benefits on their own timeline.

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In the current "gold rush" of healthcare technology, many organizations are rushing to implement AI. While the market is flooded with AI companions, Collective Health is taking a different path: careful, responsible, and high-impact innovation.  Join us as we unpack our AI strategy, detailing how we utilize our unique position as a TPA with both the front-end member experience and powerful back-end data to build something new and powerful, how our strategic partnership with Google AI empowers us to deliver a secure, personalized experience, and how our current AI initiatives are helping members better understand, navigate, and pay for healthcare. Key Takeaways: • Responsible Innovation: Understand our uncompromising commitment to privacy and safety, including our "do no harm" principles and secure infrastructure partnership with Google AI. • The "Human-First" AI Model: Learn how we use AI to reduce friction and equip Member Advocates with predictive tools, resulting in higher accuracy, empathy, and improved CSAT scores. • Navigation & Self-Service: See how our AI Companion and 24/7 tools allow members to navigate care and understand benefits on their own timeline.

Beyond the Hype: Amplifying the Human Healthcare Experience with Responsible AI
Beyond the Hype: Amplifying the Human Healthcare Experience with Responsible AI
360 Madison Ave
New York, NY 10017-7111

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