The Role of AI and Automation in the Future of Benefits

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28 May

The Role of AI and Automation in the Future of Benefits

The Role of AI and Automation in the Future of Benefits

Thursday, May 28, 2026 (12:00 AM to 11:59 PM)
0.75 PDCs
Provider: Arizent
Course Name: The Role of AI and Automation in the Future of Benefits

Speaker: Samantha Klingler, Director of People Operations, Lob Colleen Pappas, VP, Employee Benefits Administration Practice Lead, Wex Matt Lopez, Benefits Director, FanDuel, Paola Peralta, Editor, EBN
Program Type: Conference
Registration URL: https://virtual-summits.benefitnews.com/benefits-technology/?_gl=1*1ppj90c*_gcl_au*MjEzMDE3NTI1NS4xNzc0ODgzMTE0LjMwMjA0ODQ5OC4xNzc2OTY2MTA1LjE3NzY5NjY0Njg.
The Role of AI and Automation in the Future of Benefits, New York, New York
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Explore how AI and automation are being applied across benefits administration and employee support. Identify real-world use cases, implementation challenges, and key privacy and governance considerations for AI in benefits. Understand where AI can improve efficiency and personalization, and where human oversight remains essential.

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The Role of AI and Automation in the Future of Benefits AI and automation are rapidly entering the benefits space, promising smarter recommendations, faster issue resolution, and more proactive support for employees. This session explores how emerging technologies—from chatbots and virtual assistants to predictive analytics—are being applied across benefits administration and employee support. Experts will discuss real-world use cases, implementation challenges, and the ethical, privacy, and governance considerations benefits leaders must address. Attendees will gain clarity on where AI delivers real value today, where human oversight remains essential, and how to responsibly incorporate automation into a long-term benefits technology strategy.

The Role of AI and Automation in the Future of Benefits
The Role of AI and Automation in the Future of Benefits
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