03 Sep External Communication for Leaders External Communication for Leaders Tuesday, September 3, 2024 (12:00 AM) to Wednesday, December 31, 2025 (11:59 PM) 6 PDCs Provider: Cities & Villages Mutual Insurance Company Course Name: External Communication for Leaders Speaker: Andrew Taylor Program Type: Reoccurring Seminar/Workshop Registration URL: http://www.cvmic.com External Communication for Leaders, Wauwatosa, Wisconsin Email Details After attending this program participants will be able to: -Analyze the role of effective customer service -Understand the principles of interacting with the media -Practice the fundamentals of great social media use Details You're Registered! DescriptionLocation “Representing your municipality”: External Communication (Customer service, the media, and social media) Your organization does not operate in a vacuum and needs to communicate with many external individuals. This external communication comes in many forms including working with citizens, posting jobs on social media, gauging community support, working with local businesses, etc. External communication is often very complex and when done poorly creates many departmental problems. After attending this program participants will be able to: -Analyze the role of effective customer service -Understand the principles of interacting with the media -Practice the fundamentals of great social media use This program will help develop the fundamentals of communicating with citizens and the media. As the media landscape (as well as the technology used) changes it can be difficult to keep up with current best practices and fundamentals. External Communication for Leaders External Communication for Leaders9898 W Bluemound Rd Ste 1Wauwatosa, WI 53226-4319 Map & Directions