Love Your People by ITA Group

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13 Apr

[Love your people podcast] HR's role in driving growth

[Love your people podcast] HR's role in driving growth

Monday, April 13, 2026 (12:00 AM) to Sunday, April 30, 2028 (11:59 PM)
1 PDCs
Provider: ITA Group
Course Name: Love Your People by ITA Group

Speaker: John Duisberg, Mark Hickman, and Jerrold Hill
Program Type: Videoconferences, webcasts, audiocasts, podcasts, eBooks, self-directed E-Learning
Registration URL: https://www.itagroup.com/insights/employee-experience/hr-role-driving-results

Email Details

After listening to this episode, participants will be able to: - Explain how HR can align employee engagement strategies with measurable business outcomes and organizational growth. - Describe the role of leadership development in driving engagement, discretionary effort, and performance. - Identify practical employee listening strategies and methods for activating feedback to improve workforce experience. - Recognize how people‑first practices support frontline employees and strengthen customer experience. - Apply HR‑led engagement and leadership approaches to demonstrate ROI and business impact.

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In this episode of the Love Your People Podcast, Mark Hickman, Chief Human Resources Officer at FirstBank, and Jerrold Hill, Vice President and Head of HR at Fiserv, share their transformative leadership journeys. Together, they explore how prioritizing people-first strategies not only enhances employee engagement but also delivers real business impact.