Emotional Intelligence

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09 Aug

Emotional Intelligence

Emotional Intelligence

Tuesday, August 9, 2022 (12:00 AM to 11:59 PM)
1.0 PDCs
Provider: Anne Arundel SHRM
Course Name: Emotional Intelligence

Speaker: Teresa Titus-Howard PhD, MHA, MSW
Program Type: Videoconferences, webcasts, audiocasts, podcasts, eBooks, self-directed E-Learning
Registration URL: http://www.annearundelshrm.com

Email Details

At the end of today’s session, participants will be able to: Define Emotional Intelligence Describe the difference between Emotional Quotient (EQ) and Intellectual Quotient (IQ). Describe the four parts of emotional intelligence Describe the difference between low and high emotional intelligence

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Poor EI at work can lead to the following: High turnover rate Stress-induced sickness prevalent in the workplace Culture of backbiting and gossip Communication gaps between managers and direct reports Mistakes are severely punished Select few employees are preferred, while the rest are largely forgotten Personal and professional development is not taken seriously Workplace is not inclusive of employees from diverse backgrounds