09 Aug Emotional Intelligence Emotional Intelligence Tuesday, August 9, 2022 (12:00 AM to 11:59 PM) 1.0 PDCs Provider: Anne Arundel SHRM Course Name: Emotional Intelligence Speaker: Teresa Titus-Howard PhD, MHA, MSW Program Type: Videoconferences, webcasts, audiocasts, podcasts, eBooks, self-directed E-Learning Registration URL: http://www.annearundelshrm.com Email Details At the end of today’s session, participants will be able to: Define Emotional Intelligence Describe the difference between Emotional Quotient (EQ) and Intellectual Quotient (IQ). Describe the four parts of emotional intelligence Describe the difference between low and high emotional intelligence Details You're Registered! DescriptionLocation Poor EI at work can lead to the following: High turnover rate Stress-induced sickness prevalent in the workplace Culture of backbiting and gossip Communication gaps between managers and direct reports Mistakes are severely punished Select few employees are preferred, while the rest are largely forgotten Personal and professional development is not taken seriously Workplace is not inclusive of employees from diverse backgrounds