Managing Toxic & Other Employees Who Have Attitude Issues

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23 Oct

Managing Toxic & Other Employees Who Have Attitude Issues

Managing Toxic & Other Employees Who Have Attitude Issues

Thursday, October 23, 2025 (12:00 AM) to Wednesday, November 12, 2025 (11:59 PM)
1.0 PDCs
Provider: Pedu
Course Name: Managing Toxic & Other Employees Who Have Attitude Issues

Speaker: Pete Tosh
Program Type: Videoconferences, webcasts, audiocasts, podcasts, eBooks, self-directed E-Learning
Registration URL: https://pedu.io/product/managing-toxic-and-employees-attitude-issues

Email Details

Areas Covered I. Human and Financial Costs Resulting from Toxic Employees: Toxic Employees create: Chaos and unnecessary complexity Overt damage Covert damage Strife, stress, and emotional damage Productivity, quality, and financial losses II. The A, B, C’s Related to Toxic Employees Employee attitudes Employee behaviors Consequences that managers can exert III. The Psyche of a Toxic Employee Frequently seen toxic behaviors Utilize ‘star status’ and technical expertise to intimidate and manipulate Chameleon, who knows who to flatter and who he/she can abuse Turn their toxicity on and off depending on the impression they want to make Three common forms of toxic behavior IV. Common Reactions to Toxic Employees That Frequently Don’t Work Restructuring his/her job to accommodate the toxic employee Tolerating toxic employees who bring rare expertise or experience Not assertively seeking feedback from employees as to whether there is toxic behavior in the workplace Not communicating to all employees the specific behaviors that will not be tolerated, with associated consequences V. Effective Approaches for Addressing and Preventing Toxicity Organization-wide strategies: - Making positive interpersonal behavior an organizational value - Evaluating interpersonal behavior as a part of the performance appraisal system - Training leaders in how to address toxic behavior - Using behavior-based interview questions to screen toxic applicants - Exit interviewing to identify any toxic behavior in the workplace Departmental and team strategies:

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Clever toxic employees: Utilize their technical expertise to intimidate and manipulate Know who to flatter and who they can abuse Turn their toxicity on and off depending on the impression they want to make Unfortunately, organizations can work against themselves and even promote toxicity by: Restructuring his/her job to accommodate a toxic employee Tolerating toxic employees who have valued expertise Not assertively seeking employee feedback as to whether there is toxic behavior in the workplace Not communicating to all employees the specific interpersonal behaviors that will not be tolerated, with the associated consequences Managers sometimes attempt to fix this type of problem by addressing a toxic employee's attitude. And while a toxic employee's attitude certainly affects his/her behavior, managers usually find that controlling an employee's attitude is next to impossible. Managers can be much more effective by: Discuss the specific behaviors that are negatively impacting other employees and/or the organization Using positive and negative consequences to influence that behavior