Interpersonal and Communication Skills Training Course

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05 Oct

Interpersonal and Communication Skills Training Course

Interpersonal and Communication Skills Training Course

Monday, October 5, 2026 (12:00 AM) to Friday, October 9, 2026 (11:59 PM)
17 PDCs
Provider: London Premier Centre LPC
Course Name: Interpersonal and Communication Skills Training Course

Speaker: Natalie
Program Type: Seminar/Workshop
Registration URL: https://lpcentre.com/management-leadership/interpersonal-and-communication-skills
Interpersonal and Communication Skills Training Course, London
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After finishing this Interpersonal and Communication Skills training course, participants will be able to: Understand the definition and importance of interpersonal skills in professional settings Recognise the role of self-awareness and emotional intelligence in effective interactions Identify personal strengths and areas for improvement in interpersonal effectiveness Develop the ability to adapt communication styles to different colleagues and situations Apply verbal, non-verbal, and questioning techniques to enhance workplace communication Build and maintain professional relationships through trust, rapport, and empathy Navigate team dynamics, promote collaboration, and support shared outcomes Recognise conflict triggers and employ strategies for resolution and negotiation

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Day 1 Foundations of Interpersonal Effectiveness Definition of interpersonal skills and their significance Exploring self-awareness and personal behavioural patterns Understanding emotional intelligence and its role in interactions Identifying personal strengths and interpersonal blind spots Recognising the link between attitude, perception, and behaviour Exercise: Self-assessment of personal interpersonal skills Day 2 Professional Communication Skills Understanding the communication process and its components Explaining the use of active listening for better understanding Identifying communication styles and adapting effectively Distinguishing between verbal and non‑verbal communication Clarifying the importance of questioning techniques in communication Examining communication barriers and strategies to address them Exercise: Communication style assessment Day 3 Relationship Building and Workplace Interaction Understanding the psychology of workplace relationships Methods to develop a rapport and a professional connection Discussing how empathy enhances workplace relationships Examining assertiveness in respectful professional expression Techniques to provide and receive constructive feedback Exploring difficult conversation dynamics and how to manage them Exercise: feedback and difficult conversation simulation Day 4 Teamwork and Collaboration Understanding team interaction patterns and behavioural roles Recognising different working styles within teams Methods to enhance collaboration and shared accountability Techniques to navigate diversity and differing perspectives Exercise: Team collaboration scenario analysis Day 5 Conflict Resolution and Negotiation Identifying sources and triggers of workplace conflict Understanding conflict styles and responses Tools to apply structured conflict resolution approaches Methods for managing emotional reactions during disagreement Principles of negotiation and its applications Develop a personal action plan for continued growth

Interpersonal and Communication Skills Training Course
Interpersonal and Communication Skills Training Course
14 Cambridge Court, 210 Shepherds Bush Road,
London, 

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