18 Jul Managing Workplace Investigations Effectively Managing Workplace Investigations Effectively Saturday, July 18, 2026 (12:00 AM) to Thursday, December 31, 2026 (11:59 PM) 1 PDCs Provider: LearnFormula Course Name: Managing Workplace Investigations Effectively Speaker: Adam Mendler, Shelly Barry Program Type: Videoconferences, webcasts, audiocasts, podcasts, eBooks, self-directed E-Learning Registration URL: https://hr-credits-us.learnformula.com/course/managing-workplace-investigations-effectively-5 Email Details Apply systematic documentation and evidence-gathering techniques to ensure investigations are legally defensible. Analyze witness credibility and manage conflicting accounts during investigative interviews. Develop strategies to restore trust and prevent retaliation following the conclusion of an investigation. Determine the appropriate scope and investigator for different types of workplace complaints. Implement effective interim measures to protect parties and maintain workplace safety during an investigation. Details You're Registered! DescriptionLocation This course offers a practical, experience-driven guide to conducting workplace investigations. Through a candid conversation with a senior HR executive, learners gain insight into the full investigation lifecycle — from receiving an initial allegation to communicating findings and preventing retaliation. Drawing on real-world examples from a large multi-site healthcare organization, the course addresses how to document complaints, select and scope investigations, interview parties effectively, assess credibility, maintain confidentiality, and build the organizational culture that makes investigations more likely to succeed. Topics Initial response to workplace allegations: documentation and first steps Determining when a formal investigation is warranted and defining its scope Selecting the right investigator: internal versus external considerations Communicating with complainants, respondents, and witnesses at the outset Confidentiality obligations and balancing transparency Interim protective measures during active investigations Evidence gathering beyond interviews: files, records, and physical evidence Planning and conducting investigative interviews with different parties Assessing credibility when accounts conflict Managing witnesses who have already spoken to each other Handling reluctant or uncooperative witnesses Common early mistakes in the first 24–48 hours Keeping investigations focused and on scope The role of organization and documentation in investigation integrity Language to avoid in investigation reports Post-investigation communication of findings Anti-retaliation monitoring and follow-up obligations Remediation, education, and preventing recurrence The role of workplace culture and trust in investigation outcomes