01 Dec Customer Service: Internal & External Customer Service: Internal & External Monday, December 1, 2025 (12:00 AM) to Friday, December 31, 2027 (11:59 PM) 1 PDCs Provider: Mulholland Consulting Group, LLC Course Name: Customer Service: Internal & External Speaker: Dr. Santor Nishizaki Program Type: Videoconferences, webcasts, audiocasts, podcasts, eBooks, self-directed E-Learning Registration URL: https://www.mcgsoftskills.com/offers/MfGmJz3T/checkout Email Details By the end of this course, participants will be able to: - Explain the importance of customer service and its impact on organizational success. - Describe the science behind helping others and how it enhances physical well-being, mental health, and career satisfaction. - Identify and apply customer service best practices through real-world examples. Demonstrate improved customer service skills through interactive exercises and role-playing scenarios. Details You're Registered! DescriptionLocation This interactive workshop explores why customer service is such a powerful driver of success. You’ll examine common internal and external customer service scenarios, learn proven strategies to handle them effectively, and gain practical tools to create lasting value for both your customers and yourself.