Building Empathy – online, on-demand

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31 Jan

Building Empathy

Building Empathy

Wednesday, January 31, 2024 (12:00 AM) to Friday, January 30, 2026 (11:59 PM)
4 PDCs
Provider: Magnify Education
Course Name: Building Empathy – online, on-demand

Speaker: Andrea Brady, Natalie Brady
Program Type: Videoconferences, webcasts, audiocasts, podcasts, eBooks, self-directed E-Learning
Registration URL: https://magnify.education/purchase-for-shrm-pdcs/

Email Details

Learning Objectives By the end of this course, learners will be able to: 1. Define what empathy is and understand the benefits of having higher levels of personal empathy. 2. Describe how our eyes and ears can “trick” us because of how our brain and biology work together. 3. Recognize that there are many kinds of bias baked into our DNA that can drive how we react to others. 4. Define what true culture is, and recognize your own unique culture. 5. Encourage behavior that values the benefits of diversity in every facet of life. 6. Explain that emotions result from a variety of factors, and how the Cognitive Appraisal Theory of Emotion can help us manage our emotions. 7. Describe how "Active Listening" is very different from "hearing".

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Online, on-demand video education course that teaches you the science behind increasing your personal empathy with intention. The higher your personal level of empathy, the better you can connect with others, understand their needs, and identify the best resolution to an issue. This is especially important for HR professionals who are required to work with diverse people every day. Building Empathy is a self-guided, eight-module video course investigating the scientific bases of empathy and how we can each develop our own empathy further. Each section builds on the last to demonstrate how our biology can get in the way of our best intentions. By the end of this course, you will understand what empathy is and why it is important. You'll be able to identify the various facets that contribute to a person's empathy. And you’ll learn exercises to help you increase your own personal empathy, which increases your understanding of and connection with all those in your life. The result? You’ll have the opportunity for better relationships and more success in all areas of your life.