10 May Crucial Conversations Crucial Conversations Friday, May 10, 2019 (8:30 AM to 11:30 AM) 2.0 PDCs Provider: Douglas County SHRM Course Name: Crucial Conversations Speaker: Michelle Alba-Lim, SPHR, DTM, PDD Program Type: Seminar/Workshop Registration URL: http://dc.shrm.org/ Crucial Conversations, Roseburg, Oregon Email Details Details You're Registered! DescriptionLocation Have you ever been in discussions where the stakes are high, opinions vary, and emotions run strong? These are crucial conversations. How you handle these situations greatly impacts your career, your health, and even your life. Mastering crucial conversations kick-starts your career, strengthens your relationships, and improves your health. People who have mastered crucial conversations are more influential and get things done. What are the concepts, principles, and techniques for effectively handling crucial conversations? How do you master crucial conversations? During this session, you will understand crucial conversations and how to: 1. Prepare for situations with high stakes 2. Transform anger and hurt feelings into powerful dialogue 3. Make it safe to talk about almost anything 4. Be persuasive, not abrasive When you understand the concepts and principles of crucial conversations, and utilize the tools and techniques, you will be a more effective leader, team mate, and individual. What’s more, you will be happier and healthier. Crucial Conversations Crucial Conversations2371 NE Stephens St2371 NE Stephens StRoseburg, OR 97470-1372 Map & Directions