Designing for People: How Human-Centered Insights Can Drive Business Success

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08 May

Designing for People: How Human-Centered Insights Can Drive Business Success

Designing for People: How Human-Centered Insights Can Drive Business Success

Thursday, May 8, 2025 (12:00 AM) to Friday, April 2, 2027 (11:59 PM)
1 PDCs
Provider: Kalifa K Oliver Experience Coaching
Course Name: Designing for People: How Human-Centered Insights Can Drive Business Success

Speaker: Dr. Kalifa Oliver
Program Type: Seminar/Workshop
Registration URL: https://www.kalifaoliver.com/courses
Designing for People: How Human-Centered Insights Can Drive Business Success, Greer, South Carolina
Email Details

Learning Objectives (aligned with SHRM BASK): Apply human-centered design principles to enhance organizational effectiveness BASK Competency: Business Acumen | Functional Area: Organization Participants will learn how to integrate employee-centered insights into organizational design, improving agility, productivity, and alignment with business strategy. Use data-driven listening strategies to inform talent lifecycle decisions BASK Competency: People Analytics | Functional Area: Talent Acquisition & Retention Attendees will explore how advanced listening tools and employee sentiment analytics can shape decisions across recruitment, onboarding, engagement, and retention strategies. Demonstrate the ROI of people-first strategies through experience management systems BASK Competency: Critical Evaluation | Functional Area: HR Technology & Analytics Learners will gain tools to quantify the impact of human-centered approaches on key business outcomes, including cost efficiency, employee engagement, and customer satisfaction. Balance ethical considerations in the use of AI and emerging technologies for employee insights BASK Competency: Ethical Practice | Functional Area: Risk Management Participants will identify best practices in maintaining trust, privacy, and transparency when designing data-informed employee experiences. Translate employee experience insights into actionable leadership and culture strategies BASK Competency: Relationship Management | Functional Area: Employee Engagement Attendees will learn to drive cultural transformation and leadership effectiveness by aligning organizational goals with authentic employee feedback and lived experiences.

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PDCs: 1 Intended Audience:All Format: Instructor Led (Virtual Live) In this dynamic session, participants will explore how applying human-centered design principles to the employee experience can drive measurable business outcomes. Led by Kalifa Oliver,Ph.D., a global HR industry expert, award-winning employee experience (EX) strategist, distinguished scholar, author, and a luminary in the intersection of academia, business, and innovation, this session delves into the strategic role of employee listening, advanced analytics, and ethical technology use in shaping a more connected, efficient, and people-focused organization. Attendees will gain insights into how organizations are using employee sentiment data and experience management platforms to streamline decision-making, improve retention, and align workforce strategy with overall business goals. Through real-world examples and evidence-based practices, participants will leave equipped to lead human-centered transformations that elevate both employee wellbeing and organizational success. Key Topics Covered: Human-centered design in employee experience strategy Leveraging data and AI responsibly in employee listening Connecting employee insights to leadership and business outcomes Demonstrating ROI from people-first initiatives Balancing innovation with ethics and privacy Ideal for: HR and People Analytics professionals, EX/CX leaders, organizational designers, and business leaders seeking to integrate employee experience into enterprise strategy.

Designing for People: How Human-Centered Insights Can Drive Business Success
Designing for People: How Human-Centered Insights Can Drive Business Success
923 Rockmore Way
Greer, SC 29651-7050

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