09 May LET Facilitator Certification Workshop-4.5 days LET Facilitator Certification Workshop-4.5 days Friday, May 9, 2025 (12:00 AM) to Tuesday, May 13, 2025 (11:59 PM) 35 PDCs Provider: Gordon Training International Course Name: LET Facilitator Certification Workshop Speaker: Patrick Akrivos Program Type: Seminar/Workshop Registration URL: https://www.gordontraining.com/leader-effectiveness-training-l-e-t/l-e-t-workshops-for-individuals/ LET Facilitator Certification Workshop-4.5 days, Ho Chi Minh City Email Details After the L.E.T. Facilitator Workshop, it is expected that you will have learned how to teach the following: 1. Determine who “owns the problem” in a given situation. 2. Identify the 12 Roadblocks to communication. 3. Distinguish between Roadblocks and Active Listening. 4. Avoid the Roadblocks that cause most helping attempts to fail. 5. Recognize when team members need your help as a skilled listener. 6. Use silence, acknowledgments and door-openers to help another person with a problem. 7. Active Listen to hear another’s feelings. 8. Active Listen to clarify information. 9. Distinguish between Acceptable and Unacceptable Behavior. 10. Determine what to do when another’s behavior is interfering with you meeting your needs. 11. Develop a three-part Confrontive I-Message. 12. Confront another’s unacceptable behavior with an I-Message. 13. Shift gears between I-Messages and Active Listening when appropriate. 14. Acknowledge others’ efforts with Appreciative I-Messages. 15. Prevent problems and conflicts using Preventive I-Messages. 16. Recognize conflict situations. 17. Distinguish between Conflicts-of-Needs and Values Collisions. 18. Avoid the use of Method I. 19. Avoid the use of Method II. 20. Set the stage for Method III Conflict Resolution. 21. Use Method III to resolve a conflict you have with another person. 22. Use Method III to mediate a conflict between others. 23. Handle Values Collisions. 24. Use the Principle of Participation when there’s an issue or problem involving team members. Details You're Registered! DescriptionLocation All L.E.T. Facilitator Workshops are led by specially-trained and authorized L.E.T. MASTER Facilitators. Throughout the intensive program, you will learn how and when to utilize the L.E.T. skills through presentations, coaching, video demonstrations, coaching, skill practice exercises, (did we mention coaching?) workbook exercises and small group discussions and activities. LET Facilitator Certification Workshop-4.5 days LET Facilitator Certification Workshop-4.5 daysSylva Training & ConsultingVincom Center Dong Khoi BuildingHo Chi Minh City, Map & Directions