The Art of Giving Great Service

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10 Feb

The Art of Giving Great Service

The Art of Giving Great Service

Wednesday, February 10, 2027 (12:00 AM) to Thursday, February 11, 2027 (11:59 PM)
11.5 PDCs
Provider: Zingerman's Training, Inc.
Course Name: The Art of Giving Great Service

Speaker: ZingTrain Trainers
Program Type: Seminar/Workshop
Registration URL: https://shop.zingtrain.com/products/the-art-of-giving-great-service
The Art of Giving Great Service, Ann Arbor, Michigan
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By the end of this seminar, you will be able to: 1. Explain Zingerman’s approach to Customer Service and how it can be adapted to work in your organization. 2. Provide new tools and techniques, including role play, to support in-house customer service improvement initiatives. 3. Prioritize next steps to improve your organization's service culture. 4. Call upon a network of peers to help get past roadblocks.

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Great service doesn’t happen by accident - it’s the result of clear systems, shared values, and leaders who know how to create an environment where employees can thrive. In this engaging and practical seminar, you'll learn the proven customer service tools and frameworks that have helped Zingerman’s build a world-renowned reputation for exceptional service. Whether you're looking to elevate the customer experience, handle complaints more effectively, or create greater consistency across your team, you'll leave The Art of Giving Great Service Seminar with actionable ideas you can put to work immediately.

The Art of Giving Great Service
The Art of Giving Great Service
3728 Plaza Dr
Ann Arbor, MI 48108-3622

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