Conflict Management and Resolution

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29 May

Conflict Management and Resolution

Conflict Management and Resolution

Thursday, May 29, 2025 (12:00 AM) to Friday, May 30, 2025 (11:59 PM)
16 PDCs
Provider: David Eccles School of Business
Course Name: Conflict Management and Resolution

Speaker: Jennifer Cummings
Program Type: Reoccurring Seminar/Workshop
Registration URL: https://eccles.utah.edu/programs/executive-education/product/conflict-management-and-resolution/

Email Details

Disagreement and conflict seem to be everywhere we look. Heated tempers hijack productive conversations, preventing understanding and resolution. At the other extreme, staying silent or feeling unsafe to express an honest opinion makes productive problem-solving impossible. Fortunately, it is possible to manage conflict effectively with the right skillset. In this course, you will learn critical skills for navigating difficult conversations. Compromise, negotiation, and persuasion and interact respectfully with others who think, work, and live differently than we do.

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Disagreement and conflict seem to be everywhere we look. Heated tempers hijack productive conversations, preventing understanding and resolution. At the other extreme, staying silent or feeling unsafe to express an honest opinion makes productive problem-solving impossible. The ability to express disagreement respectfully and effectively is essential to a civilized society and a healthy workplace. It is possible to defend personal convictions while also understanding opposing viewpoints. In this course, you will learn critical skills for navigating difficult conversations. Compromise, negotiation, and persuasion and interact respectfully with others who think, work, and live differently than we do.