• Define accountability and personal accountability • Differentiate between ownership and accountability • Use feedback as a tool to enhance performance • Understand the barriers of workplace accountability • Focus on building accountability leadership • Effectively set SMART goals • Identify the components of the cycle of accountability • Work toward achieving the benefits of accountability

• Understand Bloom’s Taxonomy • Explain the Cognitive domain • Explore the two Cognitive domains • Explain types of knowledge • Identify training in the Cognitive domain

• Understand Bloom’s Taxonomy • Explain the Psychomotor domain • Explore the different Psychomotor taxonomies • Explain ways to implement training in the Psychomotor domain • Identify Psychomotor activities

• Know the meaning of appreciative inquiry • Think in positive terms and avoid thinking negatively • Encourage others to think positively • Recognize positive attributes in people • Create positive imagery • Manage and guide employees in a positive environment

• Define records and archives • Analyze records in context • Classify records • Understand different systems • Maintain and convert records

• Understand the fundamental role of AI in transforming business operations and HR functions. • Identify and address the ethical challenges related to AI use, such as bias, transparency, and data privacy. • Become familiar with the possibilities of AI in HR processes, including recruitment, workforce planning, and performance management. • Explore AI-driven tools for improving employee engagement and development. • Apply AI strategies to promote diversity and inclusion within the workplace. • Develop governance frameworks to ensure responsible and ethical AI use in HR. • Prepare for future trends in AI and their implications for HR practices and business strategy.

• Understand basic accounting terminology. • Identify the differences between the cash and accrual accounting methods. • Keep track of your business by becoming familiar with accounts payable and accounts receivable. • Use a journal and general ledger to document business financials. • Utilize the balance sheet. • Identify different types of financial statements. • Uncover the reasons for and actually create a budget. • Be familiar with internal and external auditing.

• Identify financial terminology • Understand financial statements • Identify how to analyze financial statements • Understand budgets • How to make budgeting easy • Understand advanced forecasting techniques • Understand how to manage the budget • Identify how to make smart purchasing decisions • Identify the legal aspects of finances

• Learn the consequences of win/lose and win/win strategies • Learn how to achieve win/win in your relationships • Learn how to improve trust • Learn to identify the biggest organizational trust issues • Learn to set goals for improving trust

• Know how to see the big picture • Develop a risk-management strategy • Know how to practice financial literacy • Develop critical thinking • Practice management acumen • Find key financial levers