SHRM Activities

List of SHRM recertification activities. 
12 Sep

Introduction to Understanding Workplace Conflict

Introduction to Understanding Workplace Conflict

Friday, September 12, 2025 (12:00 AM to 11:59 PM)
4.0 PDCs
Provider: The Center for Understanding in Conflict
Course Name: Introduction to Understanding Workplace Conflict

Speaker: Helen Chen; Catherine Conner; Pat Lau
Program Type: Instructor E-Learning
Registration URL: https://understandinginconflict.org/event/introduction-to-understanding-workplace-conflict/
Introduction to Understanding Workplace Conflict, Santa Rosa, California
Email Details

- How to build trust and connection in the face of disagreement - Ways to address early-stage conflict before it escalates - Techniques to de-escalate tense situations with clarity and compassion - A deeper understanding of how personal awareness shapes professional communication - Real-world practice through role plays, reflection, and group exercises

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