Identify key factors that influence employee morale and its impact on workplace productivity. Apply strategies to boost employee engagement and foster a positive organizational culture. Understand the role of effective communication in resolving conflicts, building trust, and bridging gaps between employees and management. Create an environment where employees feel valued, leading to improved performance and satisfaction.

Understand the nature of motivation in the workplace and the limitations of external motivators. Apply key motivational theories, including Maslow’s Hierarchy of Needs, Herzberg’s Two-Factor Theory, and the Gallup 12 questions. Use these frameworks to identify and understand the factors that truly drive employee motivation. Implement strategies to create a more motivated and engaged workforce.